I drive Strategic Programmes, Organizational Change and Business Process Improvements using Lean Six Sigma, Project Management, Service Delivery Management methods, CMMI, ITIL and other Process Improvement methodologies. I am a Certified Lean Six Sigma Master Black Belt and participate as well as contribute actively in various forums like APM,PMI, SPIN and SEIR.
I bring over 13 years of rich experience in Services, Supply Chain, Manufacturing, IT and BPO industry in the areas of Business Transformation, Project & Program Management and Service Delivery Management. I am an expert at Business Transformation by designing, consulting and implementing management systems & methodologies using ...