Electrical Engineer and Telecom Specialist with over 14 years of experience in major telecom network operators (Vodafone, TIM Brasil, Oi and Vivo). Team leader. Technology savvy. Solutions development and implementation. Strong capacity to manage customers requirements/needs and operations teams to meet agreed milestones. Focus on the setup, training and guiding customers through successful campaigns.
Incident and problem management within OSS environment. Knowledge in big data analysis, identification, prevention, and detection of revenue assurance leakages with cross-functional background in Revenue Assurance, International Roaming, Billing, Credit Management, implementation and analy...
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