Ai o forta de vanzari sau doar mai multi vanzatori? Cum te asiguri ca toti cei implicati in procesul de vanzare conlucreaza eficient pentru un rezultat optim?
2. www.zen-it.ro
Sales team or sales persons?
We work as a We help each
We have team not as other and share
We are better individuals our resources
smarter and connections
more Thats why
charismatic I wonder, we perform
why our better
performance
is so poor.?
Efficient selling
requires an
organizational
system
3. www.zen-it.ro
Are your sales people efficient?
problems Working alone is not efficient.
problems problems Dispersed employees dont
problems
take advantage of being part
problems of a large group.
problems problems
problems
Motivation = low
Follow procedures = not always
Product knowledge = suboptimal
Success stories= unheard of
Change management = difficult
Shared values = really?
4. People involved in Sales
www.zen-it.ro
speak the same language?
sales sales support
management
customer support product support
marketing
sales team
5. Limitations of e-mail based
www.zen-it.ro
organization & communication
1. Employees are bombarded with emails
2. Multiple emails are sent on a particular subject and
emails end-up in inboxes together with 1000s of
other emails
3. The sender sends the information when thinks it is
appropriate; the receiver requires the information at
a different time
This makes this type of communication
rather ineffective
Email communication leads rather to
disorganization than to organization
6. The use of folders for procedures
www.zen-it.ro
and instructions
1. Many folders, subfolders and cryptic
file names are difficult to use by
employees
3. Most of the needed information is
not even captured as a document
5. If information is not easily accessible
it is not consumed by employees
Well organized & Informed &
ergonomically presented effective
Employees
7. www.zen-it.ro
sales sales support
management
customer support product support
marketing
sales team
8. www.zen-it.ro
It organizes all the
information needed by a
sales person
It supports collaboration
between sales people and
internal providers
It supports formal
communication channels
throughout the enterprise
9. www.zen-it.ro
Centralized document
management documents
Articles brochures articles
Reports
Information about products, services
and markets
Virtual team campaigns
Team members
tips & tricks
Task
Calendars & schedules
Common resources
Collaboration
Discussion board action plans
Surveys
targets statistics
Feedback record files
Knowledge management
Tips & tricks mails events
Best practices
Case studies and success stories news reports
schedules
11. www.zen-it.ro
common goals
boss brainstorming
Im happy because leadership
local sales team
we are really a team
inspiration
discussions
Easier to achieve the objectives
Easier to manage and organize the work motivation
Easier to motivate my team
Less paperwork, less mistakes winners
Better collaboration
Better feedback
feedback mentorship
local sales team action plan
12. www.zen-it.ro
less stress recognition
We are happy tips & tricks
because we are success stories
more productive
Personalized information best practices
Aggregated resources make tasks easier
Shared knowledge
Help each other case studies
Learn faster satisfied
Motivate each other customers experiences
Have more fun
more money
more sales
13. www.zen-it.ro
news & updates
campaigns
Im happy because Sales product and
services
and Marketing will speak catalogues
the same language
Consistent campaigns messages
Equal access to information
Easier to bind product features and
support cross selling
Easier to collect new ideas and valuable
feedback
feedback
14. www.zen-it.ro
past experiences
lessons
learned
schedules
Im happy because documents
I can integrate faster forms
into the team reports
templates
Easier to find what to learn first check lists
Easier to organize my work
contact lists
Less communication barriers
Easier to follow the procedures
help
Valuable experiences from my colleagues virtual
Easier to make connections community