Personal Information
Organization / Workplace
Pune Area, India India
Occupation
Service Delivery Consultant at Hewlett-Packard
Industry
Technology / Software / Internet
About
Currently employed at Hewlett-Packard GlobalSoft Pvt. Ltd. as Service Delivery Consultant which involves supporting multiple range of Avaya Contact Center applications.
Started working as a Implementation Engineer for Avaya Interaction Center and further gaining experience on the product have gone on to work on other Avaya CTI products such as Avaya Contact Center Express, Avaya Customer Interaction Express and Avaya IQ. Have also worked on CRM and CTI integrations on few of the above Avaya products.
Have also worked as a Technical Support Engineer and further lead a team of Technical Support Engineers at InteractCRM Solutions Pvt. Ltd.
Specialize in Requirements Gathering, Systems Int...
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