Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Training Lead
Industry
Education
About
18 years of total work experience with 12+ years expertise in Corporate Training Delivery,Learning and Development,Voice Operations,Team leading and Managing key business projects independently, Customer Relationship Management
Worked on 2 key Green Belt Projects .
Specialties: Subject Matter Expert in Voice & Soft Skills, Leadership training ,Coaching and Mentoring.
Voice Operations - Training Need Identification/Analysis/ Content design & development, Customization of Content basis contextual knowledge. Strong ability to handle Customer concerns, Build and evaluate assessment methodologies in line with organizational standards and requirements, Hiring and Validating for Voice proces...
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