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Organization / Workplace
Dresden, Sachsen Germany
Industry
Consulting / Advisory
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About
Spectos is an independent Market Research & Technology Institute. Founded in 2001 in Dresden, Germany, by Niels Delater, Spectos has been providing industry leaders with individual solutions for decades.
At Spectos, we believe that real progress comes from
continuous effort day by day. It starts with understanding
processes and operations from the customer’s perspective, as well as not only listening to, but learning from the voice of the customer.
Our team has been successfully supporting clients around the world for over a decade now. Spectos has built up a team of
experts in diverse fields to successfully manage all customer requirements.
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enterprise feedback management
service quality
six sigma
postal industry
market research
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transit times
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marktforschung
service qualität
customer satisfaction
performance management systems
performance management
improve performance
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european standards
transit time measurement
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