I am currently working as Software Support Specialist. I have 4+ years of experience in telecom BSS. I work in Production Support Group (PSG) providing Technical Support to Telecom Customer Relationships Management (CRM), Order Management System (OMS) application (BSS) using Agile Scrum Methodology with excellent communication and written skills. I am enthusiastic about innovation at a workplace. I enjoy music & traveling.
Skills:
Domain Expertise: Telecom- BSS, Finance
Scripting/Programming: Oracle SQL, Unix, Shell Scripting, XML, EDL (Functional Programming)
Database: Oracle 10/11g
Telecom Applications: OSS / BSS, Amdocs CRM 8.1, OMS, Enabler 9.1 Telecom Billing System, Account Receiv...
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