I'm an ITIL V3 Foundation certified Knowledge Management Professional with over 9 years of cross industry work experience.
I have experience in working with various content management tools like MS SharePoint 2007/2010, KanaIQ, Microsoft Office, and Microsoft Visio.
Over the various roles that I've held in Knowledge Management, I've performed Content Authoring, publishing, Quality Assurance, Taxonomy management, Content Recommendation and so on.
I've been a part of various initiatives championing re-usability of technical and business collaterals across the enterprise enabling various technical, sales and solution teams to perform their roles better.
Over these various roles, I have ...