Solid experience in IT management area, focused on people management, deployment processes, development of quality metrics, customer satisfaction and extensive knowledge of market technologies, that were acquired through out my career working for large companies such as AT&T (USA), Delta Dental (USA), ENDESA (Brazil), BBM Bank (Brazil), Petrobras (Brazil), Vale (Global) among others, highlighting the main activities:
* Process Implementation and best practices in information technology services (ITIL).
* Project management office implementation, based on project management practices (PMBOK).
* Team Management and development of architecture for information systems.
* Responsib...
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