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New Brunswick, Canada Canada

Senior Manager, Operations Wireless/Cable Products - National Technical Support Delivery

NGO / Public Service

An accomplished Project/Client Services/Operations Manager with a drive, desire and passion to succeed. I possess excellent technical ability and an aptitude for learning new tools and programs easily. I am adept offering world-class customer care while producing exceptional results. KEY SKILLS: • Project Management • Analysis & Problem Solving • Negotiations • Team Building & Training • Strategic Planning & Business Development • Communications • Client Service & Relationship Management • New Client Start-Up & Management • International Client Relationship Management • Contact Centre Start-Ups & Ramp downs • Call Flow & Prompter Design • Sales Program Implement...