Senior Manager, Operations Wireless/Cable Products - National Technical Support Delivery
Industry
NGO / Public Service
About
An accomplished Project/Client Services/Operations Manager with a drive, desire and passion to succeed. I possess excellent technical ability and an aptitude for learning new tools and programs easily. I am adept offering world-class customer care while producing exceptional results.
KEY SKILLS:
鈥� Project Management
鈥� Analysis & Problem Solving
鈥� Negotiations
鈥� Team Building & Training
鈥� Strategic Planning & Business Development
鈥� Communications
鈥� Client Service & Relationship Management
鈥� New Client Start-Up & Management
鈥� International Client Relationship Management
鈥� Contact Centre Start-Ups & Ramp downs
鈥� Call Flow & Prompter Design
鈥� Sales Program Implement...
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