Currently, responsible for supporting successful customer experience journeys through a unique omni-channel screen-sharing solution. His focus is primarily on managing Clients across the UK, Europe and North America, primarily in Financial Services and Telecoms. Also, a Senior Manager, Business Process Improvement Consultant, Customer Success Avid Strategist, CRM Business Expert, with a cross-functional background in Customer Relations and Customer Satisfaction, Process Improvement, BPM and Operations, Start ups within the Financial Services and Telecoms, and a vast exposure on Project Management, Strategy, Business Development, Sales and Human Performance.
Specialties: Customer Success...
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