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RESUME NOV 2015a
- 1. STEPHEN K. GROSCOST Hummelstown, PA, 17036 mobile: 717-903-6067 sgroscost36@gmail.com home: 717-482-8273 Creative/business-savvy Operations, Sales, and Marketing professional with 25 years of progressive experience across a broad range of business segments and sales class of trades. Proven ability to combine analytical research, syndicated data, and customer/business objectives into actionable recommendations. Self-motivated to support product launches, go-to-market initiatives, and retail trends to position the business and company for success. Areas of expertise include: Project Management Syndicated Data Analytics Impactful Storytelling Presentations Customer Relations Category Management Dunnhumby Loyalty Card data PROFESSIONAL EXPERIENCE THE HERSHEY COMPANY, Hershey, Pennsylvania 2005-Present Category Consultant 10/2014 – 09/2015 Category insights/data expert supporting Military and Geographic Food Sales Management Teams. Evaluated trends, retail data, and customer opportunities that aligned with shopper and P&L strategies. Category consultative partner utilizing insights to drive results in best interest of the customer and category • Responsible for business analysis across +$200M Military and $800M National Geographic Food Accounts • Improved front end experience by executing self check-outs & improving space allocation across categories • Seasonal Order analysis that reduced waste by 15% while improving Hershey overall market share 2 points Knowledge & Insights Associate Research Manager 03/2012 – 10/2014 Responsible for initiating, designing, and analyzing business trends to assess Hershey’s performance in satisfying both tactical and strategic objectives for Brand Franchises. Provided relevant, actionable information and recommendations to improve business conditions (sales, share, margin, profits), identify threats, and forecast future retail trends • Identified Non-CMG threat to Halloween season’s business leading to task team development • Successfully tracked and communicated $112M Kit Kat Minis launch • Identified Rolo Minis portfolio risk of $17M and recommended solutions to minimize overall business impact Category Analyst 03/2008 – 03/2012 Responsible for acting as category advisor to Sales Management Teams and internal/external Hershey customers driving category performance, Hershey topline/net sales, and Hershey share. Category consultative partner evaluating trends, retail data, and customer opportunities that aligned with shopper, customer, & company initiatives • Responsible for four key NE Food customers totaling +$52M • Improved base sales by 20% through Efficient Assortment analysis and proper project management • Seasonal Order analysis that increased order by 25% while still resulting in 95% sell thru Demand Planner 10/2005 – 03/2008 Responsible for tracking promotional programs and everyday business sales trends to accurately forecast future demand. Communicate customer plans with supply chain to accurately schedule production and reduce waste. Coordinated across 5 teams all new product allocation, demand trends and changes, item discontinuations, and changes to demand plans. • Analyzed/Maintained demand plan/forecast for $300M+ Kroger account • Corrected base history resulting in 10% improvement in accuracy & 4% improvement in service • Developed weekly Kroger meetings with sales improving communication and removing forecast risks Operations Planner 03/2005 to 10/2005 Responsible for developing production schedules and supporting material plans. Analyzed and converted master schedules into detailed production schedules. Managed Materials & Purchase Orders to ensure accurate projections. • Improved management of Kiss Department labor allocation by 10% to department labor projections • Coordinated alternative contingency paste supply to internal customers when needed • Organized improvements to department meetings to synchronize communications and objectives
- 2. STEPHEN KENT GROSCOST sgroscost36@gmail.com MARIANNA INDUSTRIES INC., Omaha, Nebraska 2004-2005 Plant Manager Responsible for efficiency, cost control, and performance of Distribution, Maintenance, Inventory Control, scheduling and production of 15,000+ SKU’s. • Improved scheduling process to utilize resources resulting in 20% increase in average units per day produced, 20% increase in units produced per man hour, and 45% increase in order fill rate. • Organized weekly meetings with Sales, Operations, Purchasing, and Customer Service resulting in improvements to communication of objectives, goals, and operations results. SCHERING PLOUGH ANIMAL HEALTH, Omaha, Nebraska 1998-2004 Inventory Control Manager Responsible for receipt, movement and shipping of 3,500 SKU's into 3 regional Animal Health distribution centers and 19 Poultry Division contract warehouses valued at $20M. Communicated inventory levels to supply chain product managers, production schedulers, and sales force teams to insure proper supply chain product flow. • Experienced annual cost savings of $150k by improving inventory accuracy 25%. • Captured 20% cost improvement by increasing efficiencies & eliminating inadequate systems • Developed procedures for job functions and responsibilities to meet all internal auditing requirements THE CLOROX COMPANY, Kingsford Division, Belle, Missouri 1994-1998 Distribution Manager 1997-1998 – Packaging Manager 1995-1997 – Shipping Team Leader 1994-1995 Oversaw production schedules and capacity management for a 14 state, 125k-ton sales region. Purchased materials, managed packaging/distribution operations, and insured order delivery and minimization of product shortages. Responsible for planning, directing, supervising, 48+ personnel, and cost control of $7.3M capital budget • Successfully maintained $8.1M in-house & contract warehouse storage of 95k+ tons charcoal. • Achieved savings of $450k annually by innovating warehouse operations space utilization programs • Increased production output 20% by developing off-shift operations without increasing headcount LONGMONT FOODS, Longmont, Colorado 1993-1994 Production Scheduler Managed finished goods inventory of +$7M. Scheduled production of 18k turkeys resulting in 3M pounds of work in process product per week. Directed 2 supervisors and 13 non-union employees in 80 weekly shipments. • Realized $600k in additional product sales and $300k reduction in product obsolesce • Implemented critical items meetings improving communication across three key operations departments NABISCO BRANDS, INC. Chicago, Illinois 1986-1993 Deployment Coordinator 1991-1993 – Distribution Area Supervisor 1989-1991 – Distribution Supervisor 1986-1989 Responsible for product deployment from the company's largest DC to 130+ regional operating centers. • Improved tracking of quality retained product by 3% resulting in $4k monthly cost reductions • Managed 18-supervisors and 63-union employees in distribution of finished goods valued over $10M • $32k cost savings realized through improved utilization of maintenance labor allocation schedules EDUCATION AND OTHER RELEVANT TRAINING Master of Business Administration & Marketing, Lewis University, Romeoville, IL Bachelor of Science, Business Logistics, The Pennsylvania State University, University Park, PA APICS Certification, Basics of Supply Chain Management and Master Planning of Resources