CRM Consultant, Solution Architect, VP of Delivery at CRM Evangelist, LLC
PROJECT MANAGEMENT PROFESSIONAL (PMP CERTIFIED),
SALESFORCE.COM & BUSINESS PROCESS DESIGN
Project Management, Application Management & implementation experience in operations, quality, IT (ERP & custom designs), CRM/SFA & business process design using Salesforce.com & SAP. Twenty five years of business experience including management, service, & IT technical disciplines.
Have led Salesforce.com, SAP, Siebel, Oracle, Ask, and Custom SW design implementations as well as leading Fujitsu's executive management through the development & deployment of Critical Success Factors. Developed the PMO for Fujitsu and directed the resulting change management implementation program using web & automa...