Process Design Lead- ITIL Process Design & Integration at Tech Mahindra
Industry
Technology / Software / Internet
About
I am a Bachelor In Computer Science graduate and currently working with Tech Mahindra as Process Design Lead (Process Integration Center Of Excellence,ITIL Process Consulting, ITIL Re-engineering)
11 years of rich experience in the Technology and Customer service arena with a strong academic base. I possess in- depth knowledge of service desk operations, planning and co-ordination,Incident Management, Problem Management, Availability Management, Change Management, Resource management and ensuring a high level of customer coordination and satisfaction. With the distinction of receiving the ITIL Foundation from EQ Systems, I am a highly motivated analytical thinker used to working in a pro...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
