10 yrs experience in Ecommerce,ITES,BPO,Marketplace,Supply chain domain
Industry
Technology / Software / Internet
About
I have an experience of working in the top most Ecommerce firm in India along with a start up which has given me an opportunity to learn all aspects of Ecommerce.
I manage the Customer care team in Seventymm.com along with close association with operations team involving Warehouse, IT, Vendor management and Logistics teams. I was actively involved in system and process automations, with exposure of analyzing, strategizing and implementing them with the help of IT. Similar role in Flipkart.Com was to formulate all Metrics, automations, improving efficiency and coordinating with IT for providing business requirements for the launch of Oracle based tool 'Right Now'. I successfully launched...
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