Umbrella Mentoring is a program designed to provide mentoring support to employees through various activities. Managers act as facilitators to oversee mentors who are each assigned 7 mentees. Mentors build relationships with mentees by understanding their needs, interests, goals and backgrounds. They provide support through meetings, celebrations, reading materials, and addressing issues. Facilitators coach mentors, address challenges, and work with management to resolve critical issues. The program involves training mentors, structured and informal meetings between mentors and mentees, review meetings, and continuous monitoring and improvement of the mentoring process.
4. 4
Umbrella Mentoring(Nurturing Bonds)
To understand associates/Mentees needs (Individual pain area).
To explore area of interests.
To explore career goals and help to develop plan to achieve them.
To understand background (Family and academic)
To visit family or residence
To wish birth day or anniversary greetings
To share recognition with associates family(if any).
To understand the family issues (if any)
Calling up on festivals
To meet group over a tea(weekly) or dinner (month) for offline team bonding.
To provide support in enhancing Mentees' knowledge base by giving some reading material etc.
For Need based Exigency support
Mentors responsibilities :
Essentials :
Mentors shall be empowered
Enough to provide an on the
spot support to the Mentee(s)
within his purview for an
effective implementation
of Umbrella mentoring concept
5. 6
Umbrella Mentoring (Nurturing Bonds)
Facilitator Role :
To understand the Challenges faced by the Mentors & the Groups & suggest the way forward
To take with Management critical issues & sensitise coming out from Mentor discussions.
To develop rapport with Mentors & Groups & suggest ways to overcome challenges.
Coach Mentors in building a relationship (bond ) with their Groups.
.Facilitator Selection Criteria :
Min 6+ years experience & 2 yrs in MSIL
L-11 to L14
Self Motivated, Positive attitude and Mature
Well versed with Company Philosophy
Leadership Qualities & Team Player
Rapport with Associates & Management
Coach to Mentors.
Note : Any specific issue where the Policy needs to be addressed shall be taken by Facilitator with the Management
6. 7
Step 1 Preparation of a list of shop floor employees to be covered under the intervention.
Step 2 Identifying the potential employees who can perform in the role of a mentor.
Step 3 Diligently allotting 1 mentor to a group of maximum 7.
Step 4 Developing mentors though external training intervention over the subject of
coaching/mentoring/relationship building/listening skills.
Step 5 To make them mentors well versed with all the requisite information so that they can
resolve the small issues of their mentees.
Step 6
Meetings of mentors with their respective mentees:
Formal Structured meetings - At their respective rest areas :: Frequency:: Quarterly
Informal Meetings-
Outside premises after working hours (Dinner/High Tea) :: Frequency :: Quarterly
Informal discussions during routines :: Frequency :: Need based/During day to day
operations
Umbrella Mentoring - Process
7. 8
Review Mechanism-
Step 7 Bimonthly structured meetings (in presence of HR) of mentors with their respective DPMs in
order to collate the feedback and issues related to daily work life
Step 8 Reviewing the performance of allotted mentors and monitoring their ability to mentor
Step 9 Quarterly meetings of HR with mentors :: HR to collect and collate feedbacks and work over
the same to resolve all the issues
Step 10 Constantly working to upgrade/groom the population identified as mentors
Step 11 Indentifying the issues which has to be taken on priority :: looking at the gravity of the matter
Checks:
Step 12 Recording of all the areas of concern :: Shop/Area Specific
Step 13 Defined Timelines for the resolution of issues :: HR to take lead over the policy matters
Step 14 Communication to the person/group concern over the resolution of their issues/concerns
Step 15 Collation of feedback from mentees over the process; identifying lacunas and bridging the
same
Umbrella Mentoring - Process