Personal Information
Organization / Workplace
Reno, NV United States
Occupation
Thought Leader in Designing the Patient Experience; Hospital Noise Expert; President, Co-Founder
Industry
Medical / Health Care / Pharmaceuticals
Website
About
While Florence Nightingale was the first to recognize that the environment of care was a risk factor, regarding hospitals, she was clear in stating that hospitals need to "do no harm." The current healthcare pressures focusing on quality and the patient experience demand innovative and effective methods for assuring a therapeutic environment of care that matches clinical excellence. This is the foundation of my interest in improving the patient environment at the bedside.
Contact Details
Tags
hospital noise
susan mazer
sound environnment
noise in hospitals
patient experience
hcahps
c.a.r.e. channel
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