Innovative business optimization excellence professional. Dynamic coach, leader and facilitator of customer centric endeavors that result in world-class business execution, client delight and customer loyalty. Consistently guide organizations to achieve business objectives through the application of tools and techniques focused on transforming experiences and engagements by identifying opportunities, analyzing data, and collaboratively optimizing critical business issues. Implemented changes result in operational effectiveness, efficiency, employee engagement and experiential encounters.
Specialties: Quality transformation professional with demonstrated progressive growth and experien...