I am a Master Root Cause Analysis Facilitator, which means I am trained in Root Cause Analysis and specialise in facilitating Root Cause Analysis events and providing training to others so that they are able to use these structured problem solving skills for themselves.
My background is in project management and organisational research, delivering numerous projects for national and global corporations both in the private and the public sector. These include the development of the reliability competence framework for Shell EPE, developing and editing the National Leadership Development Programme for UK College Principals and authoring and rolling out the National Training Manual for Mult...