Personal Information
Organization / Workplace
Ontario, Canada Canada
Occupation
Innovation@Manulife
Industry
Finance / Banking / Insurance
About
I grew up in software sales as the sales rep side kick helping customers understand our unique value proposition and showing them exactly how our offerings could help optimize processes and solve business challenges. I have always enjoyed the thrill of winning a deal because I took the time to truly understand customer needs and determine whether there was a fit between their needs and the product's capabilities.
This journey led me to design thinking and helped me amp up my game even further by looking beyond explicit requirements and finding ways to unlock hidden potential for my customers so that they could drive even greater value for their own customers
Currently I am leveraging my...
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