Prince2 practitioner, ITIL & Six Sigma green belt certified Service Delivery Leader at American Express
Industry
Technology / Software / Internet
About
Above 10 years experience in understanding complex functional requirement, preparing business process model, creating test cases, identifying customizations (R.I.C.E components), training the trainer, and supporting post go live.
Experience in Implementation, consulting, enhancement, support & project management (managing both the technical & functional team).
Played role of Business Analyst 鈥� Define and manage functional requirements for various projects and prepared business process model and also highlighted area of improvement.
Exposure to 5 completed end-to-end implementation project life cycle.
Comprehensive experience in analysis, design, testing & implementation of business sy...
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