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Organization / Workplace
Cologne Area, Germany Germany
Occupation
ITSM Evangelist w/ idealitsm.us
Industry
Technology / Software / Internet
Website
About
I am an ITIL® certified consultant, specialized in optimizing efficiency for Customer & IT Services. I review KPIs, processes, teams and their structures to identify obstacles and tap to the full potential. As a professed generalist I draw from experiences in IT and customer services, marketing and management, consulting and counselling in many different branches. Drop me a line 4 more...
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