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tracc continuous improvement integrative improvement tracc client journey problem-solving tracc solution leadership best practices operational efficiency gemba walks dps change management standardise shine dupont production system sort 5s dupont set-up time reduction set in order sustain coca-cola scmc gemba walks questions sabmiller kellogg's organisational transformation cci standard work organisational culture a3 reports world class european manufacturing strategies summit 2015 transformation set-up time why invest in integrative improvement improvement journey measure improve processes define analyse improve standardisation leader standard work ems2015 shop floor workplace organisation tool process improvement kaizen waste reduction manufacturing efficiency gemba walk kellogg's latin america delivering to promise operations world class manufacturing planning k-lean kotter's 8 steps change leading change john kotter shopfloor mike rother toyota kata kata coaching toyota sustainable growth ci beer and beverage best practice operational excellence manufacturing excellence fonterra sustainability performance improvement pip greenfield pilot swire arca coca-cola bottlers dmaic control culture shift frontline sustainable transformation supply chain supply chain leaders supply chain segmentation supply chain architecture collaboration customer metrics supply chain segmentation design employee engagement middle management managing change communication project management accountable conflict resolution team superior results conflict guidance high-performance work teams mediator changeover