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Value of Accredited Certification

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TÃœV SÃœD America
TÃœV SÃœD America

The document summarizes the results of a survey on accredited certification. It found that the primary drivers for seeking certification were internal business improvement (47%) and customer requirements (32%), while the certification process was found to be manageable. The majority of respondents agreed that certification provided value, helped meet regulatory requirements, and was important for customers. Nearly all businesses considered accreditation of their certification to be highly important.

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10% 6% TÃœV SÃœD GLOBAL STATE OF ACCREDITED CERTIFICATION THE NUMBERS BEHIND ACCREDITED CERTIFICATION USAGE AND VALUE Survey findings demonstrate accredited certification is a manageable process with significant sales, regulatory, and customer relationship benefits. Craig Casillas, TÃœV SÃœD America, Vice President, Management Services DRIVER FOR SEEKING CERTIFICATION CERTIFICATION PROCESS BENEFITS OF CERTIFICATION Internal and external desire to improve quality Manageable process and outstanding value Sales up, regulatory requirements met, and customers pleased Internal Business Improvement 47% Customer Requirement 32% Regulatory Compliance 13% Others 8% ACCREDITATION VALUETIMING COMPLEXITY Nearly an even split between an average or complex process. 71% 62% of responders agree or strongly agree the certification process provided value for the money. 62% 51% 80% 81% REQUIREMENTS CUSTOMERS 81% indicated that certification is important to their customers. SALESVALUE www.tuv-sud-america.com/xxxTÃœV SÃœD 1% 7% 41% 41% 8% Very simple Fairly simple Average Fairly complex Highly complex 3% 33% 40% Not important Average Fairly important 84% 47% of respondents stated the primary driver was to improve internal business operations and processes. 32% reported their customers required it, while 13% stated it was to satisfy regulatory requirements. Other reasons cited included using it as a marketing tool or to achieve a competitive advantage. 84% agreed or strongly agreed the certification process added value to their organization. 80% stated achieving certification helped meet regulatory requirements. In addition, 35% agreed and 46% strongly agreed this is important to their customers. The Accredited Certification Survey Report was conducted by The International Accreditation Forum (IAF) a global association of Accreditation Bodies, Certification Body Associations and other organizations involved in conformity assessment activities in a variety of fields including management systems, products, services and personnel. A total of 4,191 respondents completed the survey from 41 different economies. The majority of respondents (60%) have a responsibility for managing quality in their organization, however there was a large response from senior managers, purchasers, finance managers and marketing personnel. 86% of those who took part in the survey confirmed they hold the responsibility for certification related activities. Not Average Fairly Very Essential important important important Very Fairly Average Fairly Highly simple simple complex complex Nearly every business considers it highly important that their certification is covered by accreditation. 71% found process met expectations with only 7% precieving the process too long. 51% confirmed increase in sales as a result of certification.

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Value of Accredited Certification

  • 1. 10% 6% TÃœV SÃœD GLOBAL STATE OF ACCREDITED CERTIFICATION THE NUMBERS BEHIND ACCREDITED CERTIFICATION USAGE AND VALUE Survey findings demonstrate accredited certification is a manageable process with significant sales, regulatory, and customer relationship benefits. Craig Casillas, TÃœV SÃœD America, Vice President, Management Services DRIVER FOR SEEKING CERTIFICATION CERTIFICATION PROCESS BENEFITS OF CERTIFICATION Internal and external desire to improve quality Manageable process and outstanding value Sales up, regulatory requirements met, and customers pleased Internal Business Improvement 47% Customer Requirement 32% Regulatory Compliance 13% Others 8% ACCREDITATION VALUETIMING COMPLEXITY Nearly an even split between an average or complex process. 71% 62% of responders agree or strongly agree the certification process provided value for the money. 62% 51% 80% 81% REQUIREMENTS CUSTOMERS 81% indicated that certification is important to their customers. SALESVALUE www.tuv-sud-america.com/xxxTÃœV SÃœD 1% 7% 41% 41% 8% Very simple Fairly simple Average Fairly complex Highly complex 3% 33% 40% Not important Average Fairly important 84% 47% of respondents stated the primary driver was to improve internal business operations and processes. 32% reported their customers required it, while 13% stated it was to satisfy regulatory requirements. Other reasons cited included using it as a marketing tool or to achieve a competitive advantage. 84% agreed or strongly agreed the certification process added value to their organization. 80% stated achieving certification helped meet regulatory requirements. In addition, 35% agreed and 46% strongly agreed this is important to their customers. The Accredited Certification Survey Report was conducted by The International Accreditation Forum (IAF) a global association of Accreditation Bodies, Certification Body Associations and other organizations involved in conformity assessment activities in a variety of fields including management systems, products, services and personnel. A total of 4,191 respondents completed the survey from 41 different economies. The majority of respondents (60%) have a responsibility for managing quality in their organization, however there was a large response from senior managers, purchasers, finance managers and marketing personnel. 86% of those who took part in the survey confirmed they hold the responsibility for certification related activities. Not Average Fairly Very Essential important important important Very Fairly Average Fairly Highly simple simple complex complex Nearly every business considers it highly important that their certification is covered by accreditation. 71% found process met expectations with only 7% precieving the process too long. 51% confirmed increase in sales as a result of certification.