This document summarizes a participatory research project involving stakeholders of the Discovery Museum. The research aimed to understand participants' visions for museums, their experiences at Discovery Museum, and what could encourage more visits. Over 500 people from four stakeholder groups provided input through discussion groups and diagrams. Key findings included strong regional identities shaping expectations of the museum, consensus around museums' purpose, and barriers deterring "hard to reach" groups from visiting. The museum was enthusiastic about the collaborative approach and embedding participation in the future.
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¡°In order that we can all touch our past¡±: Participatory Re-visioning of Discovery Museum
1. ¡°In order that we can all touch our past¡±:
Participatory Re-visioning of Discovery
Museum
Rachel Pain, Durham University
rachel.pain@durham.ac.uk
Museums Association Conference 5th
October 2010
2. Participatory research
Involving those conventionally
¡®researched¡¯ in some or all stages of the
process, from problem definition through
to action:
¨C A more collaborative, less hierarchical, less
extractive approach to researching museum
audiences?
¨C How far can and should we take participation
in a museum context?
3. Research questions
Research Question 1 ¡°The big vision¡±
? What are participants¡¯ ideas and wishes, needs, suggestions
about the purpose of museums, how they could relate to their
audience and how their audience could relate to them?
Research Question 2 ¡°The Discovery visit¡±
? What do participants believe is working at Discovery and what
could be improved?
Research Question 3 ¡°What would help?¡±
? What reasons are there for not visiting Discovery, and what
would encourage people to do so?
Research Question 4: ¡°A participatory methodology¡±
? How effectively can a participatory research approach and
methodology capture and integrate the views on the
Museum¡¯s future from a range of visitors, non-visitors, staff
and other key stakeholders?
4. Methodology
? Discussion groups
? Participatory diagrams
? Staff training and peer research
530 people were included from four
stakeholder groups: visitors and non-visitors,
external experts and specialists, city and
regional funders and stakeholders, and
TWAM staff and volunteers.
5. Some key findings
? Strong emotions about and connections with the
North East (for most, a very positive
identity).This shapes expectations and
responses to Discovery Museum.
? And vice versa: feelings of emotional attachment
to Discovery content both reflect and cement
aspects of regional identity - a big part of what
adults want to pass on to children during visits.
6. ? Consensus - no major disagreement between
stakeholder groups on the purpose of museums
? But ¡®hard to reach¡¯ (socially marginalised)
groups have a more negative view of life in the
North East and the Museum
? They identified a number of barriers to physical,
social and cultural access, which deter them
from visiting
? Need to continue traditional programming, but
reflect diversity of communities¡¯ histories too
7. Reflections on collaborating with
the museum sector
? Not just a ¡®commission from a distance¡¯ or a
report on the shelf - a real partnership, and
real commitment
? TWAM keen to think and reflect critically
? Real enthusiasm for participatory approach,
and embedding it in TWAM
? Time/finance issues
? What happens to minority
voices amid a sea of others?
Editor's Notes
#4: RQs designed based on museums priorities ¨C but to be emergent and ground up ¨C no closed tick-boxes - offer best chance of allowing new ideas in.