Customer Education Presentation
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The document outlines the process for booking train tickets through SMS with FrequencyWeekly Management Services Pvt. Ltd., including sending SMS messages to check availability, book tickets, pay for tickets through mobile wallet or IMPS, check status, and cancel tickets. The service allows users to book train tickets easily through SMS on any mobile phone without needing internet access or going to the booking counter.
Customer Education Presentation
- 1. FrequencyWeekly Management Services Pvt. Ltd.
- 2. S M S
- 4. 1. Easy to use - Anywhere Anytime. 2. No Queues, No Forms, No going to booking counter, therefore convenience at your finger tips 3. Hassle-free, User-friendly ticketing solution. 4. Great saving of time, effort and cost, booking done over 2 SMSs 5. Easiest way of making payments through mWallet or IMPS. 6. No need to have internet and works on even the most basic mobile phones.
- 6. SMS RAIL to 5676714 Response from Sarthi: START IRCTC_USER_ID
- 7. SMS START SAM909 to 5676714 IRCTC-USER ID Response from Sarthi: BOOK FrmStnCode,ToStnCode,DDMMYY, TrnNo,Class,PsngrName1,Age1,M/F, PsngrName2,Age2,M/F,PsngrName3, Age3,M/F,PsngrName4,Age4,M/F
- 9. SMS BOOK NDLS,ALD,280313,12418,SL, From Station varun,23,m,ezaz,23,m,priyanka To Station ,24,f,sukhbir,25,m Date of Journey Train Number to 5676714 Class Response from Sarthi: Availability details are TxnID: 92224487261426141055,Fare:Rs1300 (Incl. IRCTC SC-Rs.10.0,Agent SC-Rs.10,PG:Rs.10.0) Availability: AVAILABLE-0529. Please send SMS PAY 92224487261426141055,IMPS or MPAY to 5676714 to book ticket.
- 10. SMS PAY 92224487261426141055,MPAY to 5676714 Response from Sarthi: Booking successful. PNR: 5612345567, TRAIN: 12418, DOJ: 28/03/2013 NDLS to ALD, VARUN Confirm S6 0035, EZAZ Confirm S6 0036, PRIYANKA Confirm S6 0037, SUKHBIR Confirm S6 0038
- 12. SMS PAY 92224487261426141055,IMPS to 5676714 Response from Sarthi: Your transaction is in progress and TransactionID is 9222448726142614105. Please pay from IMPS method following instructions given by your Bank. Send "9555155511,9053981,1300,922244872 6142614105,OTP" to your bank IMPS number
- 13. SMS OTP <MPIN> to banks short or long code Response from bank: Your OTP is xxxxxx
- 14. SMS Our Mobile 9555155511, Number 9053981,1300,922244872614261410 Our MMID 5,xxxxx Amount to banks short or long Transaction Id code OTP Response from Sarthi: Booking successful. PNR: 5612345567, TRAIN: 12418, DOJ: 28/03/2013 NDLS to ALD, VARUN Confirm S6 0035, EZAZ Confirm S6 0036, PRIYANKA Confirm S6 0037, SUKHBIR Confirm S6 0038
- 16. SMS CANCEL 5612345567 to 5676714 Response from Sarthi: Cancelling VARUN, EZAZ, PRIYANKA, SUKHBIR Please send SMS YES 5612345567
- 17. SMS YES 5612345567 to 5676714 Response from Sarthi: Your Ticket is successfully cancelled. Refund Amt:Rs.xxxx.xx. You shall receive the refund in your a/c within next 3-4 working days
- 18. SMS CANCEL 5612345567,2,4 to 5676714 Response from Sarthi: Cancelling EZAZ,SUKHBIR Please send SMS YES 5612345567,2,4
- 19. SMS YES 5612345567,2,4 to 5676714 Response from Sarthi: Your Ticket is successfully cancelled. Refund Amt:Rs.xxxx.xx. You shall receive the refund in youre a/c within next 3-4 working days
- 21. SMS HELP to 5676714 Response from Sarthi: Send STATION <StnName> for station code. Send TRAIN <FrmStnCode,ToStnCode,DD MMYY> for train between stations. Send CALL for call back from us. Send PNR <PNR_no> for PNR status.
- 22. SMS STATION MUMB to 5676714 Response from Sarthi: Station Enquiry details are MUMBAI CENTRAL(BCT), MUMBAI CST (CSTM).
- 23. SMS TRAIN From NDLS,BCT,310113 Station To Station to 5676714 Date of Journey Response from Sarthi: Enquiry details are (TrainNo,TrainName,DepTime):(12138,PUNJ AB MAIL,05:20),(12904,GOLDN TEMPLE ML,07:40),(12215,DEE BDTS G RATH,09:20),(12618,MNGLA LKSDPEXP,09:20),(19024,FZR BCT JANTA,13:05)
- 24. SMS PNR 5612345567 PNR Number to 5676714 Response from Sarthi: Ticket booking details are PNR: 5612345567, TRAIN: 12418, DOJ: 28/03/2013 NDLS to ALD, VARUN, EZAZ, PRIYANKA, SUKHBIR Confirm S6 0035,0036,0037,0038
- 25. SMS CALL PNR Number to 5676714 Response from Sarthi: Thanks! We are procesing your request. You will receive a call from SARTHI Helpdesk shortly. Call 08882001001 for any other support.
- 26. Call Centre Number: 08882001001 Email support: support@saarthii.com