PROFILE:
Outstanding performance in contact center sales, business development, consulting, and delivery.
Global Business Channel Development driving revenue and customer satisfaction
Leverage consulting approach to solve complex enterprise business challenges
IBM business development partner for Hosted IP/SIP Contact Center solutions with Genesys products and solutions
* Manage Analytics and Optimization product design and delivery for joint asset
Specialties: Complete Genesys line of products, IBM products and services, Hosted/Managed Contact Centers, Global Business Development, Consulting, Product Management, Program Management
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