Accomplished Systems Engineer, Systems Analyst, and Technical Manager with over 20 years of Engineering, Operations, Service Delivery, and Customer Pre-Sales, Post-Sales, and Sales Retention support. Focused on quality processes and methods to transform problems into solutions for greater customer satisfaction. Possess strong understanding and hands-on experience throughout the full System Development Life Cycle (SDLC) from conceptualization, investigation, analysis, design, development, test, operations, maintenance, and concluding with graceful retirement. Combine energy and enthusiasm with a strong, ever expanding technical knowledge to provide the best fit of products and services to ...