Results-focused service & program manager with extensive experience in IT service
management for international and global outsourcing customers. Demonstrated
ability to manage national and international transformation programs and numerous
important IT infrastructure projects. Capable of leading service delivery teams in
large and complex outsourcing environments and highly skilled at mentoring and
coaching delivery organizations onshore and offshore. Innovative problem solver,
hands-on team leader and visionary, developing multidisciplinary and multicultural
collaborations in the face of new challenges in order to fulfill project targets and
translate them into tangible gains.
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