Personal Information
Organization / Workplace
Hamburg Area, Germany Germany
Occupation
IT Service Manager - Infrastructure bei Draeger
Industry
Medical / Health Care / Pharmaceuticals
About
- Experience in IT-Service Management & IT-Governance & IT-Service Provider Management
- Service Lifecycle Management of inHouse-, outsourced- & Cloud Services
- Supplier Management in context of international service delivery
- Controlling and IT-Controlling
- Projektlead - Implementing the ITSM Tool, ITSM Processes & the CMDB (in Cherwell Service Management)
- Profound Knowlegde in IT-Infrastructure Services & IT-Infrastructure Management
- Profound Knowlegde in production processes (automotive)
- Development of Software Solutions (Java)
Co-author of the book 'Perspektivwechsel im IT-Service Management'
Certified: Professional Cloud Service Manager, ITIL V3 Expert, ISO/IEC 20000 Cons...
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