I enable change teams to catalyze adoption and usage to deliver results and outcomes. I know that the "soft" side of change is actually the harder side of change and strive to empower teams to more successfully manage it. I conduct best practices research in change management and develop holistic, easy-to-use and research-based models and tools for managing the people side of change. I am the Chief Innovation Officer at Prosci (www.prosci.com).
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