Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Customer Success & Support Manager at Pantheon
Industry
Technology / Software / Internet
Website
https://www.getpantheon.com/About
- Technical Customer Support and Customer Success professional.
- Experience building and scaling distributed Customer Success and Service teams.
- Developing initiatives to implement continuous improvement within Success Teams with an Agile iterative approach of project management.
- Establishing strong internal and external onboarding programs to empower employees and users.
- Managing and planning career development for teams that understand how to build and maintain strong customer relationships while tackling problems from a technical perspective.
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