Creating exceptional in-store shopping experiences is my focus and passion. It's where the omni- channel experience comes alive. Technology is certainly a key component. But a keen understanding of the customer's decision journey is what sets me apart.
Having introduced iPads into the fitting rooms at Bloomingdale鈥檚 and the light bulb aisle at Lowe鈥檚 Canada, I鈥檝e gained invaluable experience deploying mobile technologies into brick and mortar stores.
At Staples, I'm helping a retail giant reinvent the retail shopping experience as a senior member of their in-store omni-channel team.
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