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Professionalism 101
Todd I. Petzold
Human Resources Manager
 250+ Employees in Owensboro, KY
 8 subsidiaries
 ESOP: Employee Stock Ownership Plan
 Former GE Company
Professionalism
Professionalism
Professionalism
Professionalism
 Breath-Alcohol Testing Instruments
 Hand Held/Desktop
 Infrared/Fuel Cell
 Law Enforcement/Industrial Customers
 40 states and several countries overseas
What is Professionalism?
What Is Professionalism?
What Skills/Attributes do
Professionals have?
 Work Ethic
 Appearance
 Strong Communication
 Etiquette
Communication
 What?
 How?
 When?
 Why?
Appearance
 Personal Hygiene Standards
 Clothing
 Body Language
Office Etiquette
 Arrival and Departure
 Greetings/Introductions
 Email/Correspondence
 Ask Questions
 Courteous
 Conscientious
 Preparation
 Listen
Why is Professionalism Important?
 Differentiates you from your competition
 Shows quality (and quantity) of work
 Competency and Character trait
 Company Culture  Customers/Co-Workers
Career Fair Tips
 Come Prepared
 Ask Specific Questions
 Manners
Questions?

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Professionalism

Editor's Notes

  • #4: MPDC manufactures parts for aircraft, missiles, submarines, medical systems, space satellites, electronic oil & gas well logging, radiation detectors, police radar and ground-based communications. FIC manufactures electrical fuseholders, primarily for the U.S. Navy and other allied navies distributes electrical fuses, terminal boards, fuse clips and other electrical hardware to military and commercial customers in the Maryland area MPH Industries manufactures police radar, in-car video recording systems, highway speed/message signs & trailers and railroad radar O-DD sells and installs safety equipment such as emergency lights, sirens, push bumpers, radars, and video systems in vehicles CMI manufactures breath alcohol instruments (MORE ON NEXT SLIDE)
  • #5: MPH Industries & Kustom Signals manufactures police radar, in-car video recording systems, highway speed/message signs & trailers and railroad radar
  • #6: O-DD sells and installs safety equipment such as emergency lights, sirens, push bumpers, radars, and video systems in vehicles OV2R sells, installs, services radios, repeaters, warning systems, wireless broadband and airtime solutions. Authorized Motorola dealer.
  • #7: MPDC manufactures parts for aircraft, missiles, submarines, medical systems, space satellites, electronic oil & gas well logging, radiation detectors, police radar and ground-based communications. FIC manufactures electrical fuseholders, primarily for the U.S. Navy and other allied navies distributes electrical fuses, terminal boards, fuse clips and other electrical hardware to military and commercial customers in the Maryland area
  • #8: CMI manufactures breath alcohol instruments (MORE ON NEXT SLIDE)
  • #9: Webster's defines Professionalism as - engaged in one of the learned professions, characterized by or conforming to the technical or ethical standards of a profession 2) exhibiting a courteous, conscientious and generally businesslike manner in the workplace. 2 a) participating for gain or livelihood in an activity or field of endeavor often engaged in by amateurs <Pro Golf 油 b) having a particular profession as a permanent career < Engineer 油 c) engaged in by persons receiving financial return
  • #10: - Why do you want to be an Engineer? Baseline of interaction with others in a business setting
  • #11: Work Ethic - The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand. - Vince Lombardi Coming in early/staying late VALUE ADDED! Our Co-Op projects are things that companies would like to work on but do not have time for. Appearance, Communication, Etiquette we will come back to in a few minutes. Others: Maturity
  • #12: What? - Be aware that potentially everything you say and do is being watched by someone (manager/supervisor/mentor, co-workers, managers manager) Perception is reality Avoid filler words um, uhhh, like Know the expectations get specific date/time/place/task to be accomplished How? You communicate verbally and non-verbal (give me an example of a non-verbal action.) Electronic We will comeback to this in a couple of slides When? Timing is everything do you talk a lot? what is the likelhood of you being heard?, Are you more of a wallflower? How will anyone hear your thoughts or ideas? -Find a happy medium depends on the company and situtation Why? No one is a mind reader do not assume people know you mean (Survey (You Cant Not Communicate by Dave Grossman 11% of managers words and actions are consistant) it is important to be on the same page because ultimately your job depends on it. - If there is no understanding between Co-op and supervisor = very difficult assignment
  • #13: PHS Do not look like you just rolled out of bed might get away with Gentlemen - by a razor and use it Ladies: when it comes to perfumes and lotions, less is more Do not crew gum in meetings or one-one sessions (too causal) Clothing Professional Athletes Before and after the game to the area/stadium/NBA-at the game suit and tie Dress for Success dress for the next position (what does your managers manager wear) Nothing offensive or abrasive NEAT AND CLEAN Body Language Do sit up listen attentively mimic not mock. Dont slough, sleep, act disinterested, too cool for school Enthusiasm wins the day
  • #14: Arrival and Departure in early/leave late, be flexible (Remember: your new, hungry, have something to prove no room for I cant do that Better answer-let me look into that) Say good morning and good night to manager if you work closely with him. Supervisors appreciate the notice Greetings/Intros firm handshake, look straight in the eye, state your first and last name (possibly where you will be working) Remember names of co-workers. Especially gatekeepers secertaries/ office admins can make your job a lot easier. There may be folks their that do not have that Engineering but have a lot of experience and can be very helpful to you find out who the thought experts are . . . Email/INTERNET DONT ABUSE THE PRIVLAGE! Ask questions in most causes in your Co-Op you are not going to asked to run the company or make make or break decisions ASK INSIGHTFUL QUESTIONS (Why?, How?, Self: what can I do to make this better) Courteous/Respectful - 2-way street Yes you are going to a good school, but you only have learned less then 50% of what you need to know. (GOLDEN RULE) Do the right thing do not play fast and loose. Remember to respect others time this is not like college where people hang-out and chat there are deadline get moving. Preparation - do your homework (not for U of L for the company) what articles have been written about the company? What technologies have been development? Who are the key players in the company? What is the stock price? What do I need to brush up on before I start? You do not ask questions to get he job you ask questions in the interview so that you are ready to hit the ground running on the first day. Listen - be an ACTIVE listener often we say I hear you boss (or teacher) but forget what they say. Summarize and repeat what you heard so that you (and your supervisor) understand the task or issue.
  • #15: Think of a Co-Op as a call up to the big leagues or a try out What separates the good players from the great players? Professionalism Talent is Overrated what is the greatest difference in highly successful people (CEOs, Athletes, etc.) = PRACTICE You are given an opportunity to practice EXTRA in a Co-op take advantage of your time Built to Last by Jim Collins have the right people in the right seat on the bus heading the right direction Do more then you say you were going to do, quicker then you said you would do it Dave Ramsey Professionalism is the more recognizable trait that an employer sees before and during a Co-Op Part of Companies Culture yes the company has a great product (probably from great engineers) BUT someone has to communicate, sell, develop, and assist customers or co-workers 70% of recruiters and HR Staffs have tuned down candidates after theyve found negative info about them on sites like Facebook Time Magazine Ten Successful Individuals who started as a intern: http://www.businessinsider.com/12-famous-people-who-paid-their-dues-as-interns-2011-6?op=1 http://www.cnn.com/2010/LIVING/worklife/04/14/cb.why.internships.important/?hpt=Sbin
  • #16: Come Prepared resume, attire, have a plan Ask specific company/job questions Manners handshake, please, thank you