This document contains 16 multiple choice questions testing various communication skills such as identifying appropriate smileys, grammar, spelling, punctuation, proofreading marks, engagement tools, terminology for different audiences, delaying tactics, note taking, communication barriers, and positive language. The questions cover a range of topics with single correct answers related to written, verbal, and nonverbal communication skills.
3. QUESTION 2 WHICH IS THE CORRECT
GRAMMAR?
I've got a new I got new
computer computer
I have a new
computer
4. QUESTION 3 WHAT IS THE CORRECT SPELLING?
Calcalat Calculat
e e
Calcurlat
e
5. QUESTION 4 WHICH STRUCTURE IS THE RIGHT
ONE
I went to the shops and I I went to the
bought some bread a shops and I
chocolate bar and a bought bread,
drink and a magazine chocolate bar,
drink and a
magazine
I went to the
shops and I
bought some
bread, chocolate,
magazine, drink
7. QUESTION 6 WHICH STATEMENT CONTAINS
RELEVANCE TO FOOTBALL
I'm well
I had a great game
hungry,
yesterday put some
going to go
great crosses in.
to the shops
Have you
played that new
game out
8. QUESTION 7 WHICH OF THESE QUESTIONS IS
OPEN ENDED
What did you think of the Would you like a drink
film?
Did you think the film was
good?
9. QUESTION 8 WHICH OF THESE IS A
COMMUNICATION BARRIER
Language Shoe size Gende
r
10. QUESTION 9 WHERE IS THE CORRECT
CAPITALISATION
Frank franK
frAnk
11. QUESTION 10 WHICH OF THESE IS A GOOD
ACTIVE ENGAGEMENT TOOL
Noddin Winking
g
Dribblin
g
12. QUESTION 11 HOW WOULD YOU CHANGE YOUR
TERMINOLOGY TO SUIT YOUR AUDIENCE
When using
Add a Contents terminology
glossary page be brief
13. QUESTION 12 WHICH OF THESE IS A WAY OF
ENGAGING THE AUDIENCE?
Shouting loudly Changing the Giving weird
intonation looks
14. QUESTION 13 WHICH OF THESE IS A POSITIVE
THING TO USE AS A INTERPERSONAL SKILLS ?
Positive Negative Capitalisation
language language
15. QUESTION 14 IF YOU ANSWER A QUESTION
WITH ANOTHER QUESTION WHAT TYPE OF
DELAYING TACTIC IS THIS.
Eye Handwritin Speed of
contact g response
16. QUESTION 15 WHEN TAKING NOTES ITS A WAY
OF COMMUNICATING IN A WRITTEN MANOR,
WHY IS THIS HELPFUL ?.
It breaks down long
piece's of information into It shows the information in
shorter and more direct a different style showing it
information making it more to be more facts and
understandable. figures.
17. QUESTION 16 WHICH OF THESE IS A
COMMUNICATION BARRIER?
Car alarm Back Ground Radio
Noise
#3: Reasoning that this is suitable is that smileys are a way of showing emotion.
#4: Grammar is important to take into account when writing as you need to be able to explain well using good grammar
#5: Spelling is important to take into account when writing as you need to be able to explain well using good spelling
#6: The right structure is vital in writing as if your structure is not correct it may be confusing and harder to read and understand.
#7: Proof reading marks are used as short hand marking . The correct proof reading mark shows that you need a full stop.
#8: When writing or talking relevance is a main part of communication if your are reading a report or commenting on it. You will want to stick to what the subject is, dont go off track as it will be confusing.
#9: Open ended questions are used to get information when interacting with someone else asking questions like what was it like? is better as it makes the other person explain rather than simply yes or no
#10: Language is a main communication barrier if your are interacting with someone who isn't from the same country this may mean that there is a communication barrier .
#11: Capitalisation is used in writing as is used commonly with names, places, royalty.
#12: Engagement tools are used show interest when your are interacting common ones which are used are nodding, eye contact.
#13: Terminology has to be accurate using a glossary is a good way of explaining some terminology to people who would not understand.
#14: Engaging in a conversation using intonation keeps the audience interested as using the same intonation may be boring and drag on.
#15: Interpersonal skills are important when communication as you need to take into account that the way you say things may come across differently for example you want to use positive langue so that you do not offend whom your talking to.
#16: Delaying tactics are used to slow down interaction , would be used if your trying to make a point.
#17: Note taking is key when you are trying take down information.
#18: Communication barriers in communication are can make It hard to talk back ground noise is one barrior as talking in the background may put you off.