Bridge the gap between products, sales and operations. Utilize existing resources in operations and products.
Monitor on a client by client basis, trend and performance against book of business targets for key indicators and developing corrective action plans when required. Collaborate with account management, site operations leadership and program partners to execute on action plans and monitor monthly.
Perform annual clinical analytical review on top accounts and others as requested and a) communicate variances to, or achievement of, committed metrics consistent with OptumHealth product definitions and/or performance guarantees and b) identify clinical product opportunities and make...
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