Thuc hanh tieng anh
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1) A visitor arrives for a meeting with Ms. Sandra Bates but is informed she is in another meeting. The receptionist offers the visitor coffee and use of the phone while waiting. 2) The receptionist then directs the visitor to Rowena's office, but informs them that Rowena will be delayed due to traffic. The receptionist offers to meet with the visitor instead and provides coffee. 3) During the discussion, the visitor mentions needing a gift and the receptionist recommends a scarf from the airport gift shop. The receptionist then receives a call that Rowena has arrived and directs the visitor to her office.
Thuc hanh tieng anh
- 1. Practic 1 Visitor: hello, my name is ´´ from ´..company. I have an appointment with Ms Sandra Bates Receptionist: Oh, welcome to ABC company.Nice to meet you. I am´... Ms Bates will be along in a few minutes. She's just finishing a meeting. Can I get you something. Would you like a drink? Coffee or tea? Visitor: yes, I would like a coffee with a little sugar, if possible, thanks. Oh I will have an important meeting after an hour. So Could I use a phone to contact her? Receptionist: yes, of course. And anything else... if you need to send an email or anything´ Visitor: no, thanks, Just the phone. Receptionist: right, well you can use this one. Visitor: thanks, alo ´´´´´ (a few minutes) Visitor: Thank you very much. Receptionist: you¨re welcome. Here some coffee. If you need anything else, please ask. Visitor:yes. Are there any station near here? How far is it from here? Receptionist: umh´´ about two miles. If you go by taxi, it will take you about ten minutes.Do you need a taxi? Visitor: yes, thanks. You¨re very kind! Can you book it at five o¨clock? Receptionist: oh, of course. And Ms Bates is free now. So Shall I take you to her office? Visitor: Thanks.
- 2. Role play 1 You: Are you´? Visitor: yes! Rowena? You: oh sorry, My name is´.. I am Rowena¨s colleague. Welcome to D.F.M company! Visitor: oh nice to meet you,´ Where is Rowena Stanton? You: umh´.she has had traffic jam on motorway due to an accident. So she can go late. sorry for the inconvenience! Vistor: oh I see´. You: sit down please! Would you like a drink? We have tea and coffee Visitor: yes, I would like a coffe with a little sugar, if possible, thanks. You: and about food? Vistor: No, thanks. I am not hungry, just a little thirsty! You: oh, wait a minute, please! ´´´ You: Here some coffee. If you need anything else, please ask. Visitor: yes, thanks. You¨re very kind! You: is this your first visit to London? Visitor: No, I've been to London two or three times You: How do you feel about the city? Visitor: Umh´..great! People is friendly, the food is delicious, the landscape is beautiful, You: oh How long are you staying here? Visitor: Just two days
- 3. You: two days?. What a pity!. There's such a lot to see. Visitor: I know, but I am busy, I have another appointment this afternoon and one in Manchester tomorrow. Now, I don¨t prepare for my meeting this afternoon. I would like this apppointment finishing soon to prepare document for afternoon. You: oh I see. we will finish this meeting quickly in order to you have free time when Rowena come here. Visitor: It¨s ok, thanks. Oh´and oh´. I have a proplem. I need some gift for my partner. Could give me advise, please? You: umh´. Gift´Let me see. Your partner is male or female? Visitor: oh, female You: I think, you should buy a scarf for her because the winter came. Visitor: That¨s a good idea! Can you suggest a good place to get some? You: it¨s always wonderful´.the arport might be the best place. Vistor: ok thank you very good! You: You¨re welcome. Ah´Rowena¨s phone´sorry´.alo´ ´´.. You: ´.! Rowena came. So let me take you to her office! Visitor: ok! Oh´.! I would like to send and receive a confidential fax You: Oh ofcouse! This way please!