Personal Information
Organization / Workplace
Greater New York City Area United States
Occupation
Associate Vice President - Client Services at WNS
Industry
Human Resources / Recruitment
About
 Engaged in client relationship management for multiple healthcare clients across North America.
 10+ years of cross-functional experience in BPO Industry with analytics, process re-engineering, due diligence, transitions and operations for various clients across the BFSI & Healthcare domain.
 Managed large clients across various Insurance segments including broking (UK), healthcare (US). I work with motto ‘Client first’ and strongly believe in empowering resources to create strong business foundation. This has enabled me to create long-lasting relationships & winning teams
 Delivered service excellence and exceeded targets to earn additional revenue of USD 360K in FY 2011-2012 an...
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