Currently setting up the RPA DevOps team at organization wide platform level, supporting automations in Finance, HR and various other processes. Collaborates with Business, Vendors, Developers, Ops and Infra teams to keep the RPA show running.
Worked as Business Analyst for a Cloud SaaS Applicant Tracking System project, delivering in Agile - DevOps methods. Executed a working proof of concept (POC) for automating standard requests and system configuration changes through robotic process automation.
ITIL Intermediate certified consultant having expertise in implementing ITSM Processes like Incident, Problem, Change and Knowledge Management in the day to day service operations and transi...
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