Personal Information
Organization / Workplace
Kuala Lumpur, Malaysia Malaysia
Occupation
Quality Manager at Tech Mahindra
Industry
Telecom / Mobile
About
A highly motivated team player with ten years experience in Contact Centre environment particularly in Quality Assurance and continuous improvement management. Establish career from ground right from a Contact Centre CSP level to Manager of Quality Assurance. Extremely well-organized with proven skills in managing Quality and implementing continuous Improvement Initiatives at Contact Center.
Year 2012 - Finalist of CCAM Best Operation Support Professional
Year 2013 - Finalist of CCAM Best Contact Center Manager - Non Operations (over 100 seats)
Year 2013 - CCAM Bronze Award Winner for Best Contact Centre Manager - Non Operations (over
100seats) for Celcom Axiata Ber...
Contact Details