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Accomplishments take out STD TIS

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Victoria Blackmer
Victoria Blackmer

Victoria Blackmer created several documents and made improvements as the Quality Auditor Team Leader, including: 1) Developing rotation schedules, log sheets, and forms to improve organization and documentation for the auditor team. 2) Creating standardized work instructions and ensuring tasks were properly documented to improve process consistency. 3) Finding issues with documentation like test instructions sheets not matching forms and making corrections to enhance accuracy. 4) Improving communication through requesting tools like boards and ensuring management communicated status of parts on hold.

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Things I have Accomplished While as the Dept. 715 Quality Auditor Team Leader Victoria Blackmer
Continuous Improvements Contents Title of of Accomplishments 際際滷 number Other Findings that needed to be corrected 3 WPO & COMMWIP: Helping out other departments 4 I Created the following Documents: 4-27 -The Dept 715 Rotation Schedule Document 5 -The Hardness Tester Daily Verification Chart 6 -The Leco Saw Replacement Log Sheets 7 -Notice Log Sheet for other dept. to fill out 8 -The Standardized work revision log sheet 9 -Dept. #715 Auditor Parts Put On Hold Log Sheet 10 Audit Reject Log Sheet 11 Improvements in communication 12 Developed dept. 715 Flexibility chart and in charge of updating it. 13 Developed/Updates: Standardized Work (STD) Task Instruction Sheet (TIS) Development 14-27
Other Important Findings I Corrected Found issues/changes that need to be made to TISs & Forms in different areas of the plant. -PRS: Forms & TIS did not match -Headers: TIS for a specific gage was incorrect and had to go out on the floor with Janet to show her the correct way to use the gage/she took pictures of me doing it so she could create the correct TIS for the gage. Made SOT especially IMPORTANT to do EVERY week, follow-up and make sure they get COMPLETED in a timely manner. My Level 5 Board has been reviewed and is meeting GMS Metrics (Green across the board) aka my board is REALLY GOOD!!
I took charge of helping the dept. 990 with conducting WPO. Main focus was to get all the tools organized. Tools were laying in machines, lost, on tables, etc. I got permission from group leaders of the area to take this chart around and have the team members make the decision of how they wanted their tools organized. Final decision made was to get Perforated Steel Boards with hooks. Next I went to each line individually because each line is set up a little different. I kept COMMWIP in mind. Ex: I decided that there should be (2) boards: one on each side of the machine to reduce down time by having to walk all the way around the machine just to grab a tool off a board. That costs time and money. With the help of the team members we came up with how many boards, where the most effiecent place to place the boards and what tools specifically needed. Currently in the hands of maintenance and management. Work Place Organization (WPO) & COMMWIP 12mm Assym. (990) WPO- Organize tools and make easier to access Initial in box associated with what line you work on and then either Board or Containers 'C' Shift 'B' Shift 'A' Shift LINES Board Container Board Container Board Container 1 2 3 4 5 Board: Perforated Steel Board with hooks (Depending on the line (1 or more) boards may be needed to eliminate down time). Containers: (1 or more may be needed to eliminate down time/size of tools).
Shift Shift A A B C C A Date/s Team is to rotate ONE task per month June September January February August Audit Task TM ResponsibleMonth March April May July ENTER TEAM MEMBER NAME ACCORDING TO TEAM'S PLANNED ROTATION SCHEDULE Dept. 715 Team Rotation Schedule (Fill In) Team Members Jean Boomgaard Larry Burnett Roberta Langkammp Team Members Susan Hinz Willie Holmes Victoria Blackmer Team: Quality Auditors (QAM) Date: ________________ Shifts: C/A/B Team Leader: Victoria Blackmer Team rotation is now being implemented through out the plant. I had to create a completely different rotation schedule from what the other departments are using because our area is unique. There is only one auditor per shift unlike other departments that have (ex: 1-6 people) that can rotate jobs on their shift.
Date Machine Block (Scale, value, tolerance) Reading 1 Reading 2 Average* Range* Ok Not Ok Auditor Ar720 G64 HR30N 80.0 +/- 0.7 Ar720 G64 HR15N 83.01 +/- 1.0 Ar720 G66 HRA 82.9 +/- 0.5 Ar720 G66 HRC 62.5 +/- 0.5 Ar720 G66 HRC 30.8 +/- 1.0 Ar720 G65 HRA 82.9 +/- 0.5 Date Machine Block (Scale, value, tolerance) Reading 1 Reading 2 Average* Range* Ok Not Ok Auditor Ar720 G64 HR30N 80.0 +/- 0.7 Ar720 G64 HR15N 83.01 +/- 1.0 Ar720 G66 HRA 82.9 +/- 0.5 Ar720 G66 HRC 62.5 +/- 0.5 Ar720 G66 HRC 30.8 +/- 1.0 Ar720 G65 HRA 82.9 +/- 0.5 Date Machine Block (Scale, value, tolerance) Reading 1 Reading 2 Average* Range* Ok Not Ok Auditor Ar720 G64 HR30N 80.0 +/- 0.7 Ar720 G64 HR15N 83.01 +/- 1.0 Ar720 G66 HRA 82.9 +/- 0.5 Ar720 G66 HRC 62.5 +/- 0.5 Ar720 G66 HRC 30.8 +/- 1.0 Ar720 G65 HRA 82.9 +/- 0.5 Process: MH Quality: LC Refer to Form 715-049 for Test Block Serial Number Record. Hardness Tester Daily Verification Chart HEAT TREAT INSPECTION DEPT 41715 RETAIN RECORD FOR ONE (1) YEAR MINIMUM **The average and range do not need to be calculated if readings 1 and 2 are within the test block tolerance. Form # 972-123 Rev Date: 05AUG14 CN# 1080584268 Released to Floor I made this form by making a few changes to the original form. You can see the columns (Machine & Block) have the information already typed on. This is just a simple way to make things more efficient and less time consuming by having to write in information that is just verbatim everyday.
Date of Saw Change Reason For Change Responsible Leco Saw Cut off Wheel Replacement Log Sheet I made this log sheet for my Auditor Dept. to keep track of how often the blade is being changed, why it needed to be replaced. This helps give a better insight to how long one saw blade lasted and then another element to track on cost.
Date Name Dept. # Part # How many parts were cut? Cut-off saw blade condition For all employees who are NOT in Dept.715 (Auditors): EVERY TIME you use the saw cut-off machine you MUST fill out this Log sheet!!!! *As a team we are tracking our cost for a variety of materials we used. The Leco Saw Blade is one of them. THANK YOU! To go along with the previous form; I made this sheet to keep track of the usage from other departments using our machine.
Date Implemented Part # Part Name Title Description Form Revisions Made Responsible Standardized work revision log sheet -I made this form to keep track of all the changes that are made to: forms, STD work, TISs, etc. -This has helped EXTREMELY better communicate across shifts, management, engineers, etc. -It is a more detailed form for auditors to understand where and why changes were made. -Another advantage makes this beneficial for auditors who fill in, so they can look at this sheet to see if there has been any changes that might effect the way they conduct an audit, etc.
Dept. #715 Auditor Parts Put On Hold Log Sheet Todays Date Shift Ran On Date Ran On/Hold Tag Date Supervisor Part # Tag # # Of Containers Dept. # Who the parts are on hold for? Why parts are on hold? To go along with the previous form, I created the parts put on Hold log sheet. This helps keep track of the parts that ONLY the auditors put on hold and helps keep track of scrap cost as well. Ex: when an auditor puts a Gon on hold; this sheet is filled out to keep track of how long the Gon is sitting in the containment area before it is checked by the appropriate person. *Trying to eliminate scrap costs by keeping track of the Hold Gons and holding management responsible to designate the appropriate person to be held accountable for deposition.
When I first came into the Auditor Dept. and became the team leader what struck me as a concern was the lack of communication across the board. This Form was created to hold management and engineers responsible for letting auditors know how Hold (parts in question) are being dealt with. It is important as an auditor to know what the decision is to learn, grow and understand. Holding management & engineers responsible to communicate with auditors.
Left Board: To help keep the auditors in the loop about quality alerts around the plant. Computer: To make communicating more efficient, ability to communicate faster with the use of email, resourceful, etc. Right Board: To help communicate between shifts, announcements, schedule changes, etc. To further push for improved communication; I Requested a few simple tools for our area:
Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status GL Initial Date SH SH SH SH SH SH 6/13/13 6/13/13 5/2/14 5/2/14 5/2/14 5/2/14 WH WH WH WH WH WH 6/2/07 6/2/07 6/2/07 6/2/07 6/2/07 6/2/07 VB VB VB VB VB VB 2/19/13 2/19/13 2/19/13 2/19/13 2/19/13 2/19/13 JB JB JB JB JB JB 2/2/15 2/2/15 2/2/15 2/2/15 2/2/15 2/2/15 FLEXIBILITY CHART Area / Team: Dept 715 (Headers Dept 957 Audit) Update 2-2-2015 Shift: All DateEnteredTeam Operation / Task 12mmPlunger 28151910 12mmBody 25176235 PRS 5232458 TrainerCertification (forJITprocess) TRAINING STATUS KEY PRS 5232648 PRS 5232789 PRS 25338624 Team Member Names Enter each team member's training status. When the TM is certified to perform the operation @ 3/4 Circle, enter date. T/M to initial. Willie Holmes 5/22/06 New Member - No Knowledge on this job Knows Steps (in training) Susan Hinz 2/13/06 Can perform job to Quality and Safety but not in cycle time/takt time Can perform job to quality, safety and in cycle time/takt time without assistance Can train job to Job Instruction Training Standard Victoria Blackmer 2/3/14 Jean Boomgaard Month RL RL RL RL RL RL Jan 6/1/06 6/1/06 6/1/06 6/1/06 6/1/06 6/1/06 Feb Mar Apr May June July Aug Sep Oct Nov Dec GLInitials Operation / Station # Roberta Langkamp 5/30/06 JIT PROCESS CHECK SIGN-OFF Larry Burnett 7/1/07 Initials of Team Member Date Certified CMG 7/2/12
After moving into this area I started looking into all required audits, STD Work, all forms, TIS, etc. Found a lot of things that either needed to be updated, missing, incorrect TISs, and then forms I developed myself. One important audit did not have a STD TIS the Dirt Check Audit. This check is done once a week and basically checks for how much dirt is on the parts. It involves 9 different parts that have be tarred down and completely rinsed. Starts with the collection route, dirt check process (prep, tear down of each part, after dirt check is completed. Etc.) Each part has to have its own STD TIS. I Had to take well over 100 pictures so far. Parts: 921, T-car, HVL, HFV6, LRHVL, SRHVL, 12mm, Deac Bodies, Deac Pin Housing. Since I am the only auditor who does the check and knows how to do everything I started working with an engineer to Develop STD work TIS for the Dirt Check Audit. (I put some of the rough draft TISs on here that I have done myself). Its a big project that is on going currently. The examples to follow are all classified documents that I can not share. Per General Motors Standardized Work (STD) Task Instruction Sheet (TIS) Development
Everyday I do my job to the fullest. If I have extra time during my shift instead of not doing anything I find things to do like I enjoy finding/working on projects that help other departments. My saw blade project has turned into a great example of continuous improvements! I have a whole other power point capturing the project.

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Accomplishments take out STD TIS

  • 1. Things I have Accomplished While as the Dept. 715 Quality Auditor Team Leader Victoria Blackmer
  • 2. Continuous Improvements Contents Title of of Accomplishments 際際滷 number Other Findings that needed to be corrected 3 WPO & COMMWIP: Helping out other departments 4 I Created the following Documents: 4-27 -The Dept 715 Rotation Schedule Document 5 -The Hardness Tester Daily Verification Chart 6 -The Leco Saw Replacement Log Sheets 7 -Notice Log Sheet for other dept. to fill out 8 -The Standardized work revision log sheet 9 -Dept. #715 Auditor Parts Put On Hold Log Sheet 10 Audit Reject Log Sheet 11 Improvements in communication 12 Developed dept. 715 Flexibility chart and in charge of updating it. 13 Developed/Updates: Standardized Work (STD) Task Instruction Sheet (TIS) Development 14-27
  • 3. Other Important Findings I Corrected Found issues/changes that need to be made to TISs & Forms in different areas of the plant. -PRS: Forms & TIS did not match -Headers: TIS for a specific gage was incorrect and had to go out on the floor with Janet to show her the correct way to use the gage/she took pictures of me doing it so she could create the correct TIS for the gage. Made SOT especially IMPORTANT to do EVERY week, follow-up and make sure they get COMPLETED in a timely manner. My Level 5 Board has been reviewed and is meeting GMS Metrics (Green across the board) aka my board is REALLY GOOD!!
  • 4. I took charge of helping the dept. 990 with conducting WPO. Main focus was to get all the tools organized. Tools were laying in machines, lost, on tables, etc. I got permission from group leaders of the area to take this chart around and have the team members make the decision of how they wanted their tools organized. Final decision made was to get Perforated Steel Boards with hooks. Next I went to each line individually because each line is set up a little different. I kept COMMWIP in mind. Ex: I decided that there should be (2) boards: one on each side of the machine to reduce down time by having to walk all the way around the machine just to grab a tool off a board. That costs time and money. With the help of the team members we came up with how many boards, where the most effiecent place to place the boards and what tools specifically needed. Currently in the hands of maintenance and management. Work Place Organization (WPO) & COMMWIP 12mm Assym. (990) WPO- Organize tools and make easier to access Initial in box associated with what line you work on and then either Board or Containers 'C' Shift 'B' Shift 'A' Shift LINES Board Container Board Container Board Container 1 2 3 4 5 Board: Perforated Steel Board with hooks (Depending on the line (1 or more) boards may be needed to eliminate down time). Containers: (1 or more may be needed to eliminate down time/size of tools).
  • 5. Shift Shift A A B C C A Date/s Team is to rotate ONE task per month June September January February August Audit Task TM ResponsibleMonth March April May July ENTER TEAM MEMBER NAME ACCORDING TO TEAM'S PLANNED ROTATION SCHEDULE Dept. 715 Team Rotation Schedule (Fill In) Team Members Jean Boomgaard Larry Burnett Roberta Langkammp Team Members Susan Hinz Willie Holmes Victoria Blackmer Team: Quality Auditors (QAM) Date: ________________ Shifts: C/A/B Team Leader: Victoria Blackmer Team rotation is now being implemented through out the plant. I had to create a completely different rotation schedule from what the other departments are using because our area is unique. There is only one auditor per shift unlike other departments that have (ex: 1-6 people) that can rotate jobs on their shift.
  • 6. Date Machine Block (Scale, value, tolerance) Reading 1 Reading 2 Average* Range* Ok Not Ok Auditor Ar720 G64 HR30N 80.0 +/- 0.7 Ar720 G64 HR15N 83.01 +/- 1.0 Ar720 G66 HRA 82.9 +/- 0.5 Ar720 G66 HRC 62.5 +/- 0.5 Ar720 G66 HRC 30.8 +/- 1.0 Ar720 G65 HRA 82.9 +/- 0.5 Date Machine Block (Scale, value, tolerance) Reading 1 Reading 2 Average* Range* Ok Not Ok Auditor Ar720 G64 HR30N 80.0 +/- 0.7 Ar720 G64 HR15N 83.01 +/- 1.0 Ar720 G66 HRA 82.9 +/- 0.5 Ar720 G66 HRC 62.5 +/- 0.5 Ar720 G66 HRC 30.8 +/- 1.0 Ar720 G65 HRA 82.9 +/- 0.5 Date Machine Block (Scale, value, tolerance) Reading 1 Reading 2 Average* Range* Ok Not Ok Auditor Ar720 G64 HR30N 80.0 +/- 0.7 Ar720 G64 HR15N 83.01 +/- 1.0 Ar720 G66 HRA 82.9 +/- 0.5 Ar720 G66 HRC 62.5 +/- 0.5 Ar720 G66 HRC 30.8 +/- 1.0 Ar720 G65 HRA 82.9 +/- 0.5 Process: MH Quality: LC Refer to Form 715-049 for Test Block Serial Number Record. Hardness Tester Daily Verification Chart HEAT TREAT INSPECTION DEPT 41715 RETAIN RECORD FOR ONE (1) YEAR MINIMUM **The average and range do not need to be calculated if readings 1 and 2 are within the test block tolerance. Form # 972-123 Rev Date: 05AUG14 CN# 1080584268 Released to Floor I made this form by making a few changes to the original form. You can see the columns (Machine & Block) have the information already typed on. This is just a simple way to make things more efficient and less time consuming by having to write in information that is just verbatim everyday.
  • 7. Date of Saw Change Reason For Change Responsible Leco Saw Cut off Wheel Replacement Log Sheet I made this log sheet for my Auditor Dept. to keep track of how often the blade is being changed, why it needed to be replaced. This helps give a better insight to how long one saw blade lasted and then another element to track on cost.
  • 8. Date Name Dept. # Part # How many parts were cut? Cut-off saw blade condition For all employees who are NOT in Dept.715 (Auditors): EVERY TIME you use the saw cut-off machine you MUST fill out this Log sheet!!!! *As a team we are tracking our cost for a variety of materials we used. The Leco Saw Blade is one of them. THANK YOU! To go along with the previous form; I made this sheet to keep track of the usage from other departments using our machine.
  • 9. Date Implemented Part # Part Name Title Description Form Revisions Made Responsible Standardized work revision log sheet -I made this form to keep track of all the changes that are made to: forms, STD work, TISs, etc. -This has helped EXTREMELY better communicate across shifts, management, engineers, etc. -It is a more detailed form for auditors to understand where and why changes were made. -Another advantage makes this beneficial for auditors who fill in, so they can look at this sheet to see if there has been any changes that might effect the way they conduct an audit, etc.
  • 10. Dept. #715 Auditor Parts Put On Hold Log Sheet Todays Date Shift Ran On Date Ran On/Hold Tag Date Supervisor Part # Tag # # Of Containers Dept. # Who the parts are on hold for? Why parts are on hold? To go along with the previous form, I created the parts put on Hold log sheet. This helps keep track of the parts that ONLY the auditors put on hold and helps keep track of scrap cost as well. Ex: when an auditor puts a Gon on hold; this sheet is filled out to keep track of how long the Gon is sitting in the containment area before it is checked by the appropriate person. *Trying to eliminate scrap costs by keeping track of the Hold Gons and holding management responsible to designate the appropriate person to be held accountable for deposition.
  • 11. When I first came into the Auditor Dept. and became the team leader what struck me as a concern was the lack of communication across the board. This Form was created to hold management and engineers responsible for letting auditors know how Hold (parts in question) are being dealt with. It is important as an auditor to know what the decision is to learn, grow and understand. Holding management & engineers responsible to communicate with auditors.
  • 12. Left Board: To help keep the auditors in the loop about quality alerts around the plant. Computer: To make communicating more efficient, ability to communicate faster with the use of email, resourceful, etc. Right Board: To help communicate between shifts, announcements, schedule changes, etc. To further push for improved communication; I Requested a few simple tools for our area:
  • 13. Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status TM Initial Date Status GL Initial Date SH SH SH SH SH SH 6/13/13 6/13/13 5/2/14 5/2/14 5/2/14 5/2/14 WH WH WH WH WH WH 6/2/07 6/2/07 6/2/07 6/2/07 6/2/07 6/2/07 VB VB VB VB VB VB 2/19/13 2/19/13 2/19/13 2/19/13 2/19/13 2/19/13 JB JB JB JB JB JB 2/2/15 2/2/15 2/2/15 2/2/15 2/2/15 2/2/15 FLEXIBILITY CHART Area / Team: Dept 715 (Headers Dept 957 Audit) Update 2-2-2015 Shift: All DateEnteredTeam Operation / Task 12mmPlunger 28151910 12mmBody 25176235 PRS 5232458 TrainerCertification (forJITprocess) TRAINING STATUS KEY PRS 5232648 PRS 5232789 PRS 25338624 Team Member Names Enter each team member's training status. When the TM is certified to perform the operation @ 3/4 Circle, enter date. T/M to initial. Willie Holmes 5/22/06 New Member - No Knowledge on this job Knows Steps (in training) Susan Hinz 2/13/06 Can perform job to Quality and Safety but not in cycle time/takt time Can perform job to quality, safety and in cycle time/takt time without assistance Can train job to Job Instruction Training Standard Victoria Blackmer 2/3/14 Jean Boomgaard Month RL RL RL RL RL RL Jan 6/1/06 6/1/06 6/1/06 6/1/06 6/1/06 6/1/06 Feb Mar Apr May June July Aug Sep Oct Nov Dec GLInitials Operation / Station # Roberta Langkamp 5/30/06 JIT PROCESS CHECK SIGN-OFF Larry Burnett 7/1/07 Initials of Team Member Date Certified CMG 7/2/12
  • 14. After moving into this area I started looking into all required audits, STD Work, all forms, TIS, etc. Found a lot of things that either needed to be updated, missing, incorrect TISs, and then forms I developed myself. One important audit did not have a STD TIS the Dirt Check Audit. This check is done once a week and basically checks for how much dirt is on the parts. It involves 9 different parts that have be tarred down and completely rinsed. Starts with the collection route, dirt check process (prep, tear down of each part, after dirt check is completed. Etc.) Each part has to have its own STD TIS. I Had to take well over 100 pictures so far. Parts: 921, T-car, HVL, HFV6, LRHVL, SRHVL, 12mm, Deac Bodies, Deac Pin Housing. Since I am the only auditor who does the check and knows how to do everything I started working with an engineer to Develop STD work TIS for the Dirt Check Audit. (I put some of the rough draft TISs on here that I have done myself). Its a big project that is on going currently. The examples to follow are all classified documents that I can not share. Per General Motors Standardized Work (STD) Task Instruction Sheet (TIS) Development
  • 15. Everyday I do my job to the fullest. If I have extra time during my shift instead of not doing anything I find things to do like I enjoy finding/working on projects that help other departments. My saw blade project has turned into a great example of continuous improvements! I have a whole other power point capturing the project.