Personal Information
Organization / Workplace
Bengaluru Area, India India
Occupation
Customer Support Unit Manager
Industry
Technology / Software / Internet
About
7+ Years of work experience in various stream including Customer Interaction, Customer Voice support, application support, OSP Onboarding and readiness, governance and small time project management. Sales and business development, Exposure to sales force (CRM Tool) Training, Quality analyst. Customer relations and retentions.
Knowledge of - Six Sigma,ITIL,Project+,Server +,A+
-Sales Development Representatives (Lead Generation/ cold calling)
-Accounts Management
-B2B Outbound Telemarketing
-Business to Business Lead Generation
-On boarding & Osp Readiness – Simplifying onboarding and application access Needs.
-Infrastructure – Empowering via Infrastructure Management & Projects
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