Personal Information
Organization / Workplace
Orlando, Florida Area United States
Occupation
Senior Technical Support Representative at Kaplan
Industry
Technology / Software / Internet
About
I possess strong analytical and problem-solving skills, with a high level of attention to detail. I am adept at working on multiple assignments simultaneously and performing support roles across a large range of development and maintenance projects. These projects have included testing, performing diagnosis, root cause analysis, and troubleshooting various software applications. I am adept at developing and implementing strategies and measuring its performance to ensure the success of all objectives.
My skill set includes being experienced in developing and managing information architecture as well as taxonomy to enforce effective communication. I have supervised content delivery and in...
Contact Details
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