Personal Information
Organization / Workplace
Pune Area, India India
Occupation
BPO Consultant
Industry
Human Resources / Recruitment
About
Nitin is a result oriented professional having 3.0+ years of experience in driving process excellence initiatives for organization in outsourcing Customer Service and Outbound Sales, Outbound Promotion, Outbound Lead Generation, Mortgages, Debt Collection, Data Entry, Payroll Processing etc. Currently working as "Freelancer BPO Consultant" and involved in process definition/piloting/tailoring/trainings, internal audits activities in projects and reduction in rework, conducting management review meetings and has been involved in driving organization initiative at domain level.
Worked with multiple business verticals such Management Consulting practices and IT. My good exposure to Customer...
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