The document discusses different specializations available in management, including marketing, finance, IT/systems, human resources, and operations/supply chain/logistics. It provides details on various career paths and roles within each specialization, such as product management, retail management, investment banking, corporate banking, insurance, and project finance.
This document provides information about conducting marketing research for entrepreneurs and small businesses. It discusses:
- The importance of understanding the competitive landscape and having good market intelligence to make better business decisions.
- How competitive intelligence can help businesses improve planning, develop strategies, avoid surprises, and increase sales.
- Common approaches small businesses take to competitive intelligence that are ineffective and don't provide a true return on investment.
- Key aspects of market research small businesses should consider like understanding customers, products/services, competition, and purpose of research.
- Types of marketing research, budget considerations, and resources available to small businesses for conducting research projects.
The document outlines a proposed forum called "Catalysis" that would bring together blue chip companies, financial buyers, M&A advisors, small and medium enterprises (SMEs), and students. The goal is for strategic reflection, learning, and opportunity through speakers sharing insights. SMEs would have the chance to learn from speakers and possibly secure financing or partnerships. Students would gain unprecedented access to hear about and witness strategic management firsthand. There would also be a reception for networking and pursuing interests, with opportunities for SMEs to recruit students.
This document outlines an approach for global corporate banking in Mexico. It discusses key aspects such as understanding the client's business and decision-making process, having expertise in available banking products, and ensuring excellent collaboration between coverage, product, and execution teams. The approach emphasizes gaining an in-depth understanding of the client and local market to provide strategic advice tailored to the client's needs. It also stresses maintaining knowledge of new digital products and tools to improve client services.
The document discusses implementing a sales maximization program at a bank to significantly increase sustained sales and revenue. It proposes delivering more and better sales opportunities, embedding a structured sales process, and enhancing sales and leadership capabilities. The core of the program is a web-based sales optimization technology platform called Sales MeXimiZer that would track sales activities and results, drive the sales process, and provide instant performance insights. The platform could be deployed across branches in a 2-4 month pilot involving training, customization, and coaching support. The goal is to increase opportunities, referrals, cross-sales and overall sales while reducing missed opportunities.
Banking Consumers: 5 Core Segments and How to Reach ThemCognizant
油
How can financial institutions grow profitable customer relationships? Given the twin pressures of recent regulatory changes coupled with a lower rate environment, our research sought to answer the central question.
The document discusses how customer insight can help manage conduct risk for financial institutions. It provides Paul Laughlin's background in leading customer insight teams that added over 贈11m in profits annually. His new company, Laughlin Consultancy, helps businesses use customer insight to grow profits, improve retention, and demonstrate treating customers fairly to regulators. The document then outlines various topics financial institutions should care about regarding conduct risk, including the FCA's consumer segmentation, impacts of behavioral economics on communications, challenges of vulnerable customers, and how analytics and research can be used to understand customers and manage regulatory risk.
Retail banking things you should know from mod a & bVinayak Kamath
油
This document discusses various aspects of retail banking in India. It covers topics like the role of retail banking within bank operations, applicable business models, important retail products and their development process, credit scoring, asset products like loans, and remittance products. The key points are that retail banking focuses on individual consumers, various business models are used including strategic business units and departmental approaches, and the product development process involves stages from introduction to decline. Important retail products discussed include deposits, loans, credit and debit cards, and remittance services.
This document provides an overview of marketing and delivery channels in retail banking. It discusses:
1. Marketing is key to success in retail banking as it focuses on building a large customer base. The 7 Ps of marketing mix (Product, Price, Promotion, Place, People, Process, and Physical Evidence) are important for retail banking strategies.
2. Delivery channels include physical branches as well as remote channels like ATMs, internet banking, and mobile banking. While branches provide personal service, remote channels offer convenience.
3. Effective channel design and customer experience are essential, as customers want both human interaction and convenience. Multi-channel distribution allows for total customer experience based on needs.
This document discusses the challenges that banks face in serving small businesses. It begins by defining small businesses as having 1-10 employees and being in business for over a year. Small businesses make up over 90% of companies in Nordic countries and employ 25% of the workforce. However, banks have traditionally not prioritized small businesses as customers. The document then examines the needs of small businesses, such as support, time savings, funding, and tailored services. It also explores how small businesses perceive banks and vice versa. The mismatch in perceptions has made it difficult for banks to develop effective services for small businesses.
Segmenting the SME & Commercial Customer Banking MarketMike Coates
油
A presentation by GBRW Consulting on the fundamentals of segmenting the small-, and medium-sized (SME) & commercial customer banking market, especially geared towards emerging market financial institutions. It shows how effective segmentation strategy leads to a clearly differentiated Customer Value Proposition (CVP) which builds customer loyalty and long-term, sustainable profitability. Segmentation also shows how banks can make the most of, and build upon, their current business and operating model.
Bank pricing strategy is a complex challenge that requires addressing several principles:
1) Prices must integrate the volatility of future cash flows and individualize all risks to optimize variance and covariance.
2) Pricing strategies must be adapted to each bank's unique market strategy and value proposition.
3) Banks must define, quantify, and manage all aspects of risk, costs, and client profitability to set appropriate prices.
The document discusses various financial instruments including mutual funds, bonds, treasury bills, certificates of deposit, and shares. It provides definitions and marketing strategies for each instrument. For example, it explains that mutual funds allow small investors access to diversified portfolios managed by professionals and that companies promote their mutual fund products through certified agents, service centers, websites, print media, banks, and other distribution channels.
Business development for micro & mid size business enterprise Management_Team
油
Unfair treatment applied by banking institutions and/or financial services authority, seen either explicitly or implicitly, so that the operating bank or commercial bank, if will help the retailer, and rarely have problems getting financing facility.
The other of unfair treatment for retail companies obtain financing facility from banks, is the interest rate given to larger retail companies, when compared with the interest rate given to the "conglomerate" company in terms of getting financing facility.
Nevertheless, the retail company has successfully proven its ability to survive and moreover able to grow the business at the time of the global financial crisis around the world (State), while many companies "conglomerate" experiencing financial difficulties affecting financial institutions (banks), even companies conglomerates take the policy, to terminate the employment of employees.
1) This document provides an overview of external and customer analysis for strategic planning purposes. It discusses analyzing the macroenvironment, industry structure, competitors, customer segments, and identifying unmet customer needs.
2) Key aspects of external analysis include identifying trends, opportunities, threats and uncertainties that may impact strategic decisions. Understanding competitors involves analyzing their strategies, resources, aggressiveness and likely responses.
3) Customer analysis involves segmenting the market, assessing customer motivations, loyalty and priorities. It also examines unmet customer needs that could be addressed. Understanding external factors, competitors and customers is essential for strategic decision making.
Small Business Banking Segment Analysis - 06.10.16Calvin Turner
油
Most banks believe they are committed to servicing Small Business customers. They develop products and services for this segment; they invest considerable amounts of time and money trying to improve their Small Business Bankers business development (i.e., sales) skills; and some may even create a line of business within the bank entitled Business Banking or Small Business Banking. But most of these efforts fail to produce the desired growth objectives because banks dont really understand the needs of the small business customer.
The document provides information about due diligence for startups seeking investment. It discusses that due diligence involves investors gathering information about a company's market, technology, management team, operating plan and finances to evaluate the investment opportunity and reduce uncertainty. The level of information required varies by investor type from basic details needed for friends and family investors to comprehensive data and documentation required by venture capital firms. The document outlines typical areas examined during due diligence including market structure, competition, the management team, and financial projections. It emphasizes that the goal of due diligence is to give investors clarity on the opportunity and convince them the business model can successfully execute as planned.
This document provides a syllabus for a course on retail banking. It covers 4 modules:
1) Introduction to retail banking and products
2) Marketing and technology used in retail banking
3) Accounting and regulations related to retail banking
4) Additional reading on specific retail banking products like home loans
The syllabus outlines topics within each module like the history of retail banking, types of retail products, customer relationship management, technology used, and regulations around recovering retail loans.
the presentation gives a brief explanation on marketing , legal and financial management .
it also explains the demand types in marketing and the importance of mobilization in the success of a company .
This document provides an overview of marketing information systems and demand measurement. It discusses the key components of a marketing information system, including the internal records system, marketing intelligence system, marketing research system, and marketing decision support system. Various methods for estimating current and future market demand are also outlined, such as total market potential, area market potential, and analyzing past sales trends. The document also discusses how marketing information systems are currently practiced in Nepal, noting that while large multinational companies utilize such systems, they are not widely used overall in the country.
The document discusses market segmentation and targeting. It describes different ways to segment consumer and business markets, including by geography, demographics, psychographics, and behavior. Effective segmentation requires segments to be measurable, substantial, accessible, differentiable, and actionable. Companies should evaluate market segments based on factors like industry competition, substitutes, supplier and buyer power, and barriers to entry to identify the most attractive targets.
The document discusses the role of intermediaries in facilitating licensing, partnering, and strategic alliances. It outlines important factors for selecting the right partnership, challenges in the dealmaking process, and how intermediaries can help biotech companies extend their business development capabilities, introduce them to potential partners, and provide expertise to increase the chances of successfully completing deals. Intermediaries can help guide strategy, execute deals, and speed up the process of getting to a signed agreement.
Marketing of Financial Services-B.V.RaaghunandanSVS College
油
Financial services provided by Indian banks with a critical view as presented by B..Raghunandan in a guest lecture at Karnataka Bank Staff Training College, Mangalore on August 10, 2009
This document discusses business-to-business market research and how it is used to gain insights into target customers, their wants and needs, and why they want certain products or services. Market research helps companies identify their target groups, develop products that customers want, and position their brands in a relevant way. It also discusses how customers now do more research online before contacting suppliers, requiring companies to provide helpful, relevant content to engage customers.
Here are some key questions to evaluate ideas:
- Is there a real customer need or pain point?
- Does it provide unique value or solve problems better than alternatives?
- Is it feasible to deliver the proposed value?
- Can it be profitable and sustainable long-term?
- Do we have the skills and resources to successfully execute?
- What are the risks and challenges, and how can we mitigate them?
The goal is to objectively assess strengths, weaknesses, opportunities and threats to select ideas with the highest likelihood of success. Focus on feasibility, customer value and business viability over passion for a single idea. Evaluation prevents wasting efforts on ideas unlikely to work.
This document provides an overview of identifying market segment, target, and position strategies. It begins by outlining the learning objectives, which are to understand market segmentation bases, the segmentation process, target market evaluation and selection, positioning strategies, and practices in Nepal. Several key aspects of segmentation are then defined and explained, including the concept, requirements, bases for consumer and industrial segmentation, the segmentation process, target market evaluation, selection, and developing positioning strategies. Specific variables, types, and the process are outlined for each topic.
The document discusses the differences between finance and accounting careers. Finance focuses on decision making using financial statements, economics, statistics, and management. Common finance careers include commercial and investment banking, real estate, corporate finance, insurance, and consulting. The document then provides examples of main activities in various finance careers such as valuation, risk management, research, and portfolio management.
Financial officers handle the financial health of an organization by producing reports, directing investments, and developing long-term financial goals. Their duties include preparing financial statements and forecasts, ensuring legal requirements are met, reviewing reports to cut costs, and analyzing trends for expansion opportunities. They oversee the organization's financial activities and work to achieve its long-term financial objectives.
This document provides an overview of career opportunities in investment banking. It describes the main divisions including the front office (revenue generating roles like investment banking, sales & trading), middle office (compliance, risk management), and back office (operations). It also outlines the differences between bulge bracket banks, middle market banks, and boutique banks. The main roles covered are investment banking, sales & trading, asset management, and equity research. It details the typical hierarchy within these divisions and average starting compensation for analysts.
BBA stands for Bachelor of Business Administration. This is perhaps one of the most general degrees out there and persons with this degree could possibly get almost any job that is out there in the business world today. The other advantage of obtaining a BBA is that it allows you to take classes in a given specialty area that you may have. This allows the students to ensure that their education matches their needs especially as relates to the job market. In this blog, a discussion will be provided of the various streams that are offered by the BBA programme at IQ City Unitedworld School of Business. Choosing what area of business you want to focus your work on will make you have a good career that will make you enjoy your work.
This document discusses the challenges that banks face in serving small businesses. It begins by defining small businesses as having 1-10 employees and being in business for over a year. Small businesses make up over 90% of companies in Nordic countries and employ 25% of the workforce. However, banks have traditionally not prioritized small businesses as customers. The document then examines the needs of small businesses, such as support, time savings, funding, and tailored services. It also explores how small businesses perceive banks and vice versa. The mismatch in perceptions has made it difficult for banks to develop effective services for small businesses.
Segmenting the SME & Commercial Customer Banking MarketMike Coates
油
A presentation by GBRW Consulting on the fundamentals of segmenting the small-, and medium-sized (SME) & commercial customer banking market, especially geared towards emerging market financial institutions. It shows how effective segmentation strategy leads to a clearly differentiated Customer Value Proposition (CVP) which builds customer loyalty and long-term, sustainable profitability. Segmentation also shows how banks can make the most of, and build upon, their current business and operating model.
Bank pricing strategy is a complex challenge that requires addressing several principles:
1) Prices must integrate the volatility of future cash flows and individualize all risks to optimize variance and covariance.
2) Pricing strategies must be adapted to each bank's unique market strategy and value proposition.
3) Banks must define, quantify, and manage all aspects of risk, costs, and client profitability to set appropriate prices.
The document discusses various financial instruments including mutual funds, bonds, treasury bills, certificates of deposit, and shares. It provides definitions and marketing strategies for each instrument. For example, it explains that mutual funds allow small investors access to diversified portfolios managed by professionals and that companies promote their mutual fund products through certified agents, service centers, websites, print media, banks, and other distribution channels.
Business development for micro & mid size business enterprise Management_Team
油
Unfair treatment applied by banking institutions and/or financial services authority, seen either explicitly or implicitly, so that the operating bank or commercial bank, if will help the retailer, and rarely have problems getting financing facility.
The other of unfair treatment for retail companies obtain financing facility from banks, is the interest rate given to larger retail companies, when compared with the interest rate given to the "conglomerate" company in terms of getting financing facility.
Nevertheless, the retail company has successfully proven its ability to survive and moreover able to grow the business at the time of the global financial crisis around the world (State), while many companies "conglomerate" experiencing financial difficulties affecting financial institutions (banks), even companies conglomerates take the policy, to terminate the employment of employees.
1) This document provides an overview of external and customer analysis for strategic planning purposes. It discusses analyzing the macroenvironment, industry structure, competitors, customer segments, and identifying unmet customer needs.
2) Key aspects of external analysis include identifying trends, opportunities, threats and uncertainties that may impact strategic decisions. Understanding competitors involves analyzing their strategies, resources, aggressiveness and likely responses.
3) Customer analysis involves segmenting the market, assessing customer motivations, loyalty and priorities. It also examines unmet customer needs that could be addressed. Understanding external factors, competitors and customers is essential for strategic decision making.
Small Business Banking Segment Analysis - 06.10.16Calvin Turner
油
Most banks believe they are committed to servicing Small Business customers. They develop products and services for this segment; they invest considerable amounts of time and money trying to improve their Small Business Bankers business development (i.e., sales) skills; and some may even create a line of business within the bank entitled Business Banking or Small Business Banking. But most of these efforts fail to produce the desired growth objectives because banks dont really understand the needs of the small business customer.
The document provides information about due diligence for startups seeking investment. It discusses that due diligence involves investors gathering information about a company's market, technology, management team, operating plan and finances to evaluate the investment opportunity and reduce uncertainty. The level of information required varies by investor type from basic details needed for friends and family investors to comprehensive data and documentation required by venture capital firms. The document outlines typical areas examined during due diligence including market structure, competition, the management team, and financial projections. It emphasizes that the goal of due diligence is to give investors clarity on the opportunity and convince them the business model can successfully execute as planned.
This document provides a syllabus for a course on retail banking. It covers 4 modules:
1) Introduction to retail banking and products
2) Marketing and technology used in retail banking
3) Accounting and regulations related to retail banking
4) Additional reading on specific retail banking products like home loans
The syllabus outlines topics within each module like the history of retail banking, types of retail products, customer relationship management, technology used, and regulations around recovering retail loans.
the presentation gives a brief explanation on marketing , legal and financial management .
it also explains the demand types in marketing and the importance of mobilization in the success of a company .
This document provides an overview of marketing information systems and demand measurement. It discusses the key components of a marketing information system, including the internal records system, marketing intelligence system, marketing research system, and marketing decision support system. Various methods for estimating current and future market demand are also outlined, such as total market potential, area market potential, and analyzing past sales trends. The document also discusses how marketing information systems are currently practiced in Nepal, noting that while large multinational companies utilize such systems, they are not widely used overall in the country.
The document discusses market segmentation and targeting. It describes different ways to segment consumer and business markets, including by geography, demographics, psychographics, and behavior. Effective segmentation requires segments to be measurable, substantial, accessible, differentiable, and actionable. Companies should evaluate market segments based on factors like industry competition, substitutes, supplier and buyer power, and barriers to entry to identify the most attractive targets.
The document discusses the role of intermediaries in facilitating licensing, partnering, and strategic alliances. It outlines important factors for selecting the right partnership, challenges in the dealmaking process, and how intermediaries can help biotech companies extend their business development capabilities, introduce them to potential partners, and provide expertise to increase the chances of successfully completing deals. Intermediaries can help guide strategy, execute deals, and speed up the process of getting to a signed agreement.
Marketing of Financial Services-B.V.RaaghunandanSVS College
油
Financial services provided by Indian banks with a critical view as presented by B..Raghunandan in a guest lecture at Karnataka Bank Staff Training College, Mangalore on August 10, 2009
This document discusses business-to-business market research and how it is used to gain insights into target customers, their wants and needs, and why they want certain products or services. Market research helps companies identify their target groups, develop products that customers want, and position their brands in a relevant way. It also discusses how customers now do more research online before contacting suppliers, requiring companies to provide helpful, relevant content to engage customers.
Here are some key questions to evaluate ideas:
- Is there a real customer need or pain point?
- Does it provide unique value or solve problems better than alternatives?
- Is it feasible to deliver the proposed value?
- Can it be profitable and sustainable long-term?
- Do we have the skills and resources to successfully execute?
- What are the risks and challenges, and how can we mitigate them?
The goal is to objectively assess strengths, weaknesses, opportunities and threats to select ideas with the highest likelihood of success. Focus on feasibility, customer value and business viability over passion for a single idea. Evaluation prevents wasting efforts on ideas unlikely to work.
This document provides an overview of identifying market segment, target, and position strategies. It begins by outlining the learning objectives, which are to understand market segmentation bases, the segmentation process, target market evaluation and selection, positioning strategies, and practices in Nepal. Several key aspects of segmentation are then defined and explained, including the concept, requirements, bases for consumer and industrial segmentation, the segmentation process, target market evaluation, selection, and developing positioning strategies. Specific variables, types, and the process are outlined for each topic.
The document discusses the differences between finance and accounting careers. Finance focuses on decision making using financial statements, economics, statistics, and management. Common finance careers include commercial and investment banking, real estate, corporate finance, insurance, and consulting. The document then provides examples of main activities in various finance careers such as valuation, risk management, research, and portfolio management.
Financial officers handle the financial health of an organization by producing reports, directing investments, and developing long-term financial goals. Their duties include preparing financial statements and forecasts, ensuring legal requirements are met, reviewing reports to cut costs, and analyzing trends for expansion opportunities. They oversee the organization's financial activities and work to achieve its long-term financial objectives.
This document provides an overview of career opportunities in investment banking. It describes the main divisions including the front office (revenue generating roles like investment banking, sales & trading), middle office (compliance, risk management), and back office (operations). It also outlines the differences between bulge bracket banks, middle market banks, and boutique banks. The main roles covered are investment banking, sales & trading, asset management, and equity research. It details the typical hierarchy within these divisions and average starting compensation for analysts.
BBA stands for Bachelor of Business Administration. This is perhaps one of the most general degrees out there and persons with this degree could possibly get almost any job that is out there in the business world today. The other advantage of obtaining a BBA is that it allows you to take classes in a given specialty area that you may have. This allows the students to ensure that their education matches their needs especially as relates to the job market. In this blog, a discussion will be provided of the various streams that are offered by the BBA programme at IQ City Unitedworld School of Business. Choosing what area of business you want to focus your work on will make you have a good career that will make you enjoy your work.
Being a consultant and also teacher, I noticed gaps between what is being taught and what is being practised. These slides are my attempts to close the gaps.
Part 1 is more on the overview and processes while Part 2 will place more emphasis on Consultant's competencies.
Since many have requested for the copy, I have made this presentation downloadable. Thank you for your visits and comments.
The document provides guidance on developing an effective business plan. It emphasizes that a business plan should clearly define the business, reveal any weaknesses or gaps, and provide stakeholders with a comprehensive overview of the venture presented in an organized, credible manner. It then outlines the typical sections included in a business plan such as the executive summary, company description, products/services, marketing plan, operations, management team, financing requirements, and financial projections.
This document provides an overview of human resource practices in the consulting industry. It discusses job analysis and design for consultants, which can include generalist or specialist roles. Performance appraisal in consulting aims to motivate employees and ensure their contributions align with business goals, while also helping employees understand their roles. Training is important given the diverse backgrounds of consultants and need to adapt to different client cultures. Job design is challenging with cross-domain, project-based work.
Financial services-professional development workshopLuba Berezina
油
This document provides information to help job seekers target careers in Toronto's in-demand financial services sector. It outlines the major employers and segments within the sector. It identifies several in-demand career clusters, including financial advisory, compliance, risk management, insurance, IT, and business analysis. For each cluster, it lists representative roles and provides tips for job seekers. The tips include searching across the whole spectrum of financial institutions, thinking beyond job titles, building on existing credentials and experience, and showcasing soft skills to employers.
This document provides information to help job seekers target careers in Toronto's financial services sector. It discusses the Toronto Financial Services Alliance and their role in connecting talent to employers. It outlines several in-demand career clusters in financial services such as financial advisory, compliance, risk management, and IT. For each cluster, it lists representative roles and describes the key responsibilities. The document emphasizes the importance of showcasing soft skills and providing concrete accomplishments in job applications and interviews.
This document provides information to help job seekers target careers in Toronto's financial services sector. It discusses the Toronto Financial Services Alliance and their role in connecting talent to employers. It outlines several in-demand career clusters in financial services such as financial advisory, compliance, risk management, and IT. For each cluster, it lists representative roles and describes the key responsibilities. The document emphasizes the importance of soft skills and provides tips for an effective job search and marketing strategy.
Finshore Management Services Ltd , a SEBI registered Category 1 Merchant Banker, is into management consultancy with focus on Strategic Marketing and Financial Solutions.
Finshore Management Services Limited provides strategic management consulting and financial solutions. It offers merchant banking services, project consultancy, financial restructuring, venture financing, private equity, and other advisory services focused on sectors like projects, debt syndication, business planning, and financial, legal, and tax advisory. The company aims to be a one-stop solution for financial services and has experience in closing deals with banks, financial institutions, and private equity investors. It is professionally managed with an expanding client base across industries like steel, power, infrastructure, and allied sectors in India.
Finshore Management Services Ltd, a management consultancy working in the domian of finance and marketing, is also a SEBI registered Category 1 Merchant Banker with offices in Kolkata, Mumbai and Chennai.
Konrad Brown is an experienced sales manager and top sales producer seeking an inside sales manager position. He has over 25 years of experience in sales and marketing roles, with a track record of exceeding quotas and earning numerous awards for top sales performance. Brown is skilled in developing strategies to generate new business, build client relationships, and lead high-performing sales teams to maximize revenue and profits.
CleverAdvice is an independent, highly focused professional services firm specializing in corporate strategy, investment advisory, business planning and due diligence-related activities. We provide strategic direction and investment counsel based on analysis of evolving markets, competitive dynamics, changing technologies and regulatory shifts
The document is a marketing newsletter from Above & Beyond Marketing, a small marketing and consulting firm. It provides an overview of the company, describing the types of niche projects it takes on and the services it provides. It also shares several client testimonials praising the firm's work in areas such as market research, new product launches, and media relations campaigns. Clients highlighted include cable companies, mortgage lenders, universities, and financial services firms.
The document discusses segmentation, buyer personas, content marketing strategy, and content planning. It provides information on developing buyer personas including defining important attributes and creating example personas. It also discusses segmenting buyers based on demographics, psychographics, and behaviors. The document outlines developing a content marketing strategy and content plan, defining goals and creating a timeline and budget.
The document provides an overview of key concepts related to developing an effective go-to-market strategy. It discusses defining the target market through segmentation, targeting, and positioning. It also covers differentiating the product, choosing distribution channels, and understanding the broader ecosystem in which customers operate. The document emphasizes the importance of thought leadership and developing a value proposition to effectively communicate the benefits of the product or service.
This document discusses the business model and products of an investment bank. It focuses on advisory services and examines the key dimensions of strategy, including targeted clients/sectors, offered products, and geographical markets. The main product areas discussed are mergers and acquisitions (M&A), underwriting, sales and trading, research, and investment management. For each product, the document outlines the main activities and services provided to clients.
Find out more about The Institute for Social, Search & Mobile Marketing in this informative presentation. What are the benefits of membership and why do you need one?
4. Marketing Defined
The process of planning and executing the
conception, pricing, promotion and distribution of
ideas, goods and services to create exchanges that
satisfy individual and organizational objectives.
5. Advertising & Public Relations
The core activity is to take a product and construct
promotional campaigns that get people excited about
the product. On the PR side you will help to manage
the perception of the products.
Advertising Media Planner
Copywriter/Illustrator/Creative
Production Manager
Public Relations Specialist
Accounts Executive
6. Market Research
Market researchers figure out what drives people to buy any
product.
Key tasks in market research involve collection and analysis of
market information, identification of market trends and market
segmentation.
Market researchers are applied consumer behaviouralists,
combining quantitative data with their understanding of how
markets work to better promote a product.
Market researchers use tools such as statistical analysis packages,
surveys, focus groups, new product tests, etc to help achieve success
for a product.
This field is booming and with ever-improving data capturing by
using bar code scanners, cookies on the net, etc.
Jobs in marketing research are increasingly global and call for both
a grasp of culture, of markets, and quantitative methods.
The field of market research is one of the most interesting, highest
growth occupational categories available today.
7. Careers in Market Research
Practice inside a corporation
Consulting practice as a solo practitioner
Consulting practice while teaching in academia
Consulting practice inside a large firm
Practice inside an ad agency
8. Product and Brand Management
Product managers are responsible for the marketing and
development of products. Jobs in product management are both
strategic and tactical.
Strategic because product managers are responsible for
positioning a product, assessing the competition and thinking about
the future.
Tactical because they are in the field developing appropriate
promotional campaigns, talking to reps about what customers want
and think and doing the day-to-day sales tracking that's required for
any major product category.
Product management professionals are excited about managing and
strengthening brands. They are at the vortex of company life
because their decisions directly affect the success of a business.
Product management professionals also tend to be on the leading
edge of social and Internet culture. Understanding the consumer's
mind and the connection between consumer behavior and a brand is
central to succeeding in product management jobs.
9. Product/Brand Manager
Budget
Quarterly
Region-wise allocation
New launches
Pilot
National
Execute instructions
Marketing Manager
Sales Manager
Media & Advertising agencies
Analyze Consumer & Media research reports
Promotional campaigns in consultation with marketing
Manage the sub brands
10. Retail Management
Retail is one of the largest, most dynamic parts of the world
economy.
In good economic times, jobs in the retail sector are numerous and
many entry-level positions are easy to get.
Even during economic contractions, when some retailing sectors
suffer, others--like groceries, drugstores, and discounters--continue
to thrive.
Careers in retail are people-oriented, fast-paced, and have room for
creativity.
Retailing jobs are for service-oriented, entrepreneurial profession.
The options are many including store management, buying,
merchandising and central management.
There's also the booming area of e-tailing (online retail). If you have
an interest in technology, marketing and retail, these may be the
retailing jobs for you.
11. Retail Management
Department Manager
Store Manager for a department, like clothing, accessories, home
appliances, etc.
Store Manager
Responsible for the operation and performance of one or more stores
Merchandise Manager
Responsible for selecting/buying the merchandise that a store carries
Operations Manager
Takes care of the logistics, availability of stocks, etc
13. Area Sales Manager
Entrepreneur
Manage Sales Officers, Distributors, Salesmen
Target: Managing and breaking up of targets
Allocation of resources & budget for promotions
Managing local promotions
Managing credit for distributors
Supply Chain
Order of new stock
Forecasting of sales
Coordinating consumer research
Field trips
15. IT/Systems
Business Analyst
Pre-Sales/Sales/Business Development Manager
Consulting & Implementation
Domain consulting (Eg ERP like SAP, PeopleSoft)
Security Management consulting
Technical consulting
Functional/Process consulting
Project Management
Quality/Testing Manager
16. ERP - Functional Consultant
ERP Implementation
Understand customer requirements
Map them to ERP standard functionality
Customize the gaps
Conduct workshops / pilot room pilots / training
Change Management
Provide industry specific expertise
19. Retail Banking
Providing banking services to individuals, small
businesses and large organizations.
Most of the jobs of financial services industry are in
this field
Banks offer a diverse basket of products today
including leasing, credit cards, insurance, mutual
funds, advisory, international finance and trade
credit.
21. Corporate Banking
Refers to financial services offered to large/wholesale clients
Traditional banking services
International transactions
Trade financing
Foreign exchange transactions
Protect firms against currency and price fluctuations
Investment Banking
Project Finance
Insurance
Advisory Services
Shareholding
Participate in the management of or own shares in companies.
26. Equity Research / Rating
Equity Research at various
Fund houses/brokerages/banks/NBFCs
Buy/Sell recommendations
Rating agencies like CRISIL, ICRA, CARE, etc
27. Insurance
Life and non Life insurance
ULIP and Term Plans
Various investment options
Regulated by IRDA
Roles
Structuring of plans
Sales and service of plans
28. Insurance
Public Sector Insurance jobs
Administrative Officers
Development Officers
Private Sector Insurance jobs
Sales & Distribution
Training & Development
Actuarial (Product Designing, Product Pricing, Customer Value
Management, Risk Management and Capital Management)
Underwriting
Markerting & Distribution
Operations
Investment Professionals
29. Investment Banking
Assist public and private corporations in raising
funds in the capital markets (both equity and debt)
Underwriting and distributing new security issues
Offering brokerage services to public & institutional
investors
Providing financial advice to corporate clients,
especially on security issues, M&A deals
30. Investment Banking
Investment Banks help companies and
governments issue securities, help investors
purchase securities, manage financial assets, trade
securities and provide financial advice.
Smaller investment banks are regionally oriented,
situated in the middle market or are specialized
boutique firms focusing on an industry vertical,
bond-trading, M&A advisory, technical analysis or
trading.
31. Investment Banking
Industry Coverage International
Corporate Finance Sales/Emerging Markets
Capital Markets Public Finance
Mergers & Acquisitions Retail Brokerage/Private
Project Finance Client Coverage /
Stockbroker
Trading
Institutional Sales
Structured Finance
Ratings Analyst
Derivatives
Advisory
Equity & Fixed Income
Research
32. Project Finance
Large infrastructure projects, long term loans
Non-recourse or limited-recourse finance
Benefits can only be reaped in the longer term
Lenders are repaid only through the revenues
generated by the project itself
Involves many financiers
The initial costs very high
Complex financing method
Risks (financial, technical, environmental, political etc)
Project finance is comprised of a mix of equity and
debt
33. Treasury Management
Treasury
fund and revenue at the disposal of a commercial bank
The treasury unit
acts as the custodian of cash and other liquid assets.
The art of managing the consolidated funds of the
bank optimally and profitably within the
acceptable level of risk is called Treasury
management.
Liquidity management
Risk exposure management
Asset & liability management
34. Private Equity
Private equity refers to the activity of purchasing all or part of
the equity of companies in a private deal. It may lead to
leveraged buyout transactions, partial stake purchases in
public companies or investments in private companies. Angel
Investors, Venture Capitalists are also related careers.
The entry level job in private equity is as an analyst
(undergrad) or associate (recent MBA or masters).
You would typically be involved in a combination of four
activities:
spreadsheet analysis of the economics of a potential leveraged buyout,
sourcing of new deals through industry research and screening of
potential buyout candidates,
preparation of materials for a senior partner on a potential investment
target or company already subject to investment or
coordination of the many diligence and research items required to carry
out a transaction.
36. Human Resources
Helping an organization manage its people.
Hiring and firing, training, compensation, administering benefits and
handling the informational side of people management.
HR managers are frequently in top management roles and are critical to the
success of any company.
To excel in this role you have to be sensitive to the needs of the other
departments and see their perspective. You need to be able to see the big
picture to help sell ideas to the other functional managers and to serve
them as internal clients. You have to be able to sell HR throughout the
organization to come up with solutions that will be most effective.
This is an exciting career area that attracts people who are sensitive, big
picture, team-oriented, extroverted and honest. On the other hand, because
human resources jobs support more visible functions in the company, they
are not for people with huge egos and a strong need to be center stage.
The human resources field is changing rapidly with increasing use of
technology, training and outsourcing. A career in HR promises to keep you
busy, engaged and deeply involved in making things happen in your
company.
37. Human Resource
Recruiting and Placement Managers
Search for promising job candidates once a requirement is raised within the
company or as per hiring plan. Conduct the selection procedure: Short
listing, assessment, background check, reference check, HR interview, etc.
Also internal placement, transfers, promotions and firings.
Development and Training Specialists
Analyze, plan, develop, coordinate, and conduct training and orientation for
all levels in the organization.
Train employees in necessary job skills and for advancement.
Create training manuals, procedures, and training programs for the
organization.
Compensation specialists
Develop and administer job evaluation systems; write job descriptions;
manage wage and salary systems; design and administer incentives, stock
options, and deferred compensation; and conduct executive programs.
38. Human Resource
Benefit specialists
Provide information and counseling to employees concerning fringe benefits offered.
They also analyze benefit plan costs and effectiveness.
Employee and Labor Relations Supervisors
Establish and maintain employee-management relationships.
Employee relation specialists deal with quality of work life programs and employee
grievances; while labor relations specialists deal with union contracts, negotiate
collective bargaining agreements, and handle formal union-negotiated grievance
procedures.
Health, Safety, and Security Specialists
Develop health and safety programs; conduct safety inspections; collect accident data
and report safety records; prepare government reports; maintain contacts as needed
with government security agencies like local police and the federal Department of
Homeland Security.
Other HR Specialists
Work for private employment agencies, governmental agencies, executive search firms,
outplacement firms, RPO, HRO, consulting firms. Jobs include: human resource
information system specialist, employee assistance counselor, employee assistance
program manager, employee communications director, equal employment opportunity
representative, affirmative action coordinator, outplacement consultant.
39. How HR Spends Its Time
Source: Adapted from How Much Time Should Your HR staff Spend on Recruiting?
Human Resources Department Management Report, June 2000, p. 6. Figure 16
40. Operations Management
Operations Management is the heart of any company.
It involves the essential steps of producing/procuring goods, quality
control, quality management, managing the supply chain, facilities
management, product formulation and design, ordering of goods,
warehousing of goods, contacting vendors, purchasing of external
products.
A related discipline is Operations Research. This area involves the use
of quantitative tools such as dynamic programming to solve corporate
problems such as how to schedule arrivals of airplanes at a hub.
These positions require excellent people skills, the ability to master
processes and mechanical matters and intelligence. It is important to
be familiar with information technology, quantitative analysis, people
management and problem solving.
41. Operations Management
Operations Manager
Focused on optimizing general corporate infrastructure by monitoring and changing the
work environment, vendor selection, supply chain management, real estate and budgets.
Materials Manager
Stores a product through all phases from production to finished goods, shipping between
departments, transportation to distribution centers, warehouses, and customers.
Materials mangers must insure that the firm has the right item, at the right time, for the
right price. This holds for both good and services. For services, the emphasis is on ordering,
receiving, storing and distributing any resources required to perform the service. Jobs
include: traffic manager, warehouse manager, logistics manager, materials manager.
Purchasing Manager
Buys the goods and services, raw materials, and supplies required by the firm for its
operation. They coordinate the quantity, quality, price, and timing delivery appropriate for
the firm's needs. Jobs include: expediter, buyer, purchasing agent, purchasing manager.
Industrial Production Manager
Coordinates the activities of production departments of manufacturing firms. They are
responsible for the production scheduling, staffing, quality control, equipment operation
and maintenance, inventory control, and coordinating the unit's activities with that of the
other departments. Jobs include: line supervisor, manufacturing manager, production
planner, production manager.
42. Operations Management
Vendor Development
Search, identify, train and maintain vendors for supplying of raw
materials/components
Operations Research Analyst
Decides on the best allocation of resources within an organization or system.
Resources include time, money, people, space, and raw materials. Recommends
what project to keep and what project to drop. Jobs include: industrial engineer,
systems analyst, office manager, forecaster.
Quality Assurance Manager
Check the quality of the product at all stages and work on prevention of product
deficiencies through prevention, detection, and correction. Jobs include: quality
assurance manager, inspector, technician.
Facilities Coordinator
Designs the physical environment of a company. Work on building design,
furniture and associated equipment.
Logistics Manager
Responsible for supply chain management in a key area of the corporation.
Focused on efficiency and accuracy in receiving and shipping goods. Highly
process focused.