I have over 25 years experience specialising in IT service delivery and management process with a focus on governance and strategy. My roles and engagements have been widely varied from hands-on infrastructure implementations, through service improvement initiatives to strategic workshop facilitation and standards/framework alignments across both the private and public sectors.
Accreditations
* ITIL Expert V3
* ITIL V3 Managing Across the Lifecycle
* ITIL V3 Intermediate: Service Strategy
* ITIL V3 Intermediate: Service Design
* ITIL V3 Intermediate: Service Transition
* ITIL V3 Intermediate: Service Operations
* ITIL V3 Intermediate: Continual Service Improvement
* ISO 20000 Foundati...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
