I hold Diploma in Technical Communication and Advanced Diploma in Business Administration.
Proficient in end to end documentation solutions- User's guide, online help. tutorials, training guides, operations guide, troubleshooting guide, video scripting, what's new.
Proficiency in coordinating with various stakeholders including top management, gathering the project requirements, analyzing the information, scoping, estimating, resource planning and managing, project monitoring, and writing clear content according to customer's needs.
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