With Voice of the Customer solutions from Verint, you can get the data you need to answer with confidence, regardless of the ways in which customers communicate with you. Our solutions include Enteprise Feedback Management, Speech Analytics & Text Analytics.
Verint Enterprise Feedback Management for capturing customer feedback as part of鈥攐r independent from鈥攃ontact center feedback.
Impact 360 Customer Feedback for capturing feedback over the IVR.
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