Greater Pittsburgh Area United States
Manager, Global HR Operational Excellence at Mylan
Medical / Health Care / Pharmaceuticals
Design, implement and lead Continuous Improvement and Process Excellence initiatives supporting the growth of the Global HR Business Services Organization and increase service portfolios of Global HR Business Services and expand the use of the Customer Satisfaction Index (CSI) across critical value streams.
Meet with business leders throughout the global business landscape to ensure an understanding of goals and establish ongoing service reviews with the Business at the Global / Regional Levels through quarterly Service Reviews with the Global / Regional HRBP's for review and establishment of SLA's, KPI's, CSI's and Process Improvements.
Research and enhance technologies applied to Glob...